Up to 90% of participants see improvement with Sun Life’s new mental health tool
Sun Life’s Mental Health Coach (MHC) is removing barriers to accessing care, helping Clients experience positive mental health outcomes and reducing the impact of mental health-related absences and disability claims.
Launched in 2021, the tool proactively identifies plan members who are most at risk of developing a mental health issue and recommends a self-assessment. A Coach then works with Clients to build a personalized action plan. Clients receive regular check-ins and coaching on their progress. If needed, the Coach can recommend other care providers and specialists. Data collected from our 2021-2022 pilot indicates that the tool has encouraged participants to take action and improve their mental well-being. Results show that using the tool has:
- reduced the number of claims transitioned to long-term disability,
- decreased short-term disability leave for a mental disorder and
- improved Clients’ general anxiety, sleep disorder and depression symptoms.
Read our news release for more information.
