Client Experience Gig Program

Do you want to use your problem-solving and solution oriented thinking to help make our Clients’ days brighter? If so, the Client Experience Gig Program may be the right opportunity for you.

Do you want to use your problem-solving and solution oriented thinking to help make our Clients’ days brighter? If so, the Client Experience Gig Program may be the right opportunity for you.

What is the Client Experience Gig Program?

Launched in 2020, the Client Experience Gig Program provides the opportunity to develop a deep understanding of Sun Life’s products, services, insurance basics and risk dynamics, all while being a Client advocate! You will be able to apply these skills while rotating through 3 unique areas of the business (we’re calling gigs), such as our Member Services Contact Center, Prospect Center Internal Support and Client Implementation teams. After you complete your three gigs, you’ll launch into a full time role in our Client Services organization.

Throughout the three gigs, you’ll be paired with a mentor to help guide you in your career, you’ll be part of a rigorous training plan to equip you with skills on continuous improvement including how to deliver magnetic interactions with our Clients, and you’ll have real opportunities to make a difference for our Clients.

Candidate Requirements

To participate in the Client Experience Gig Program, you must be a graduating senior of an undergraduate program at a College or University in New England. All majors welcome!

Frequently asked questions

If you're interested in our Client Experience Gig Program, you may be curious about a few of these topics:

We are seeking candidates with the following traits: Customer-Centric, Curiosity, Influential, Attentive, Adaptable, Change Ready (Agent), Organization, Confidence in Decision Making.

This program is typically offered within our Wellesley, Massachusetts and Windsor, Connecticut offices However, due to the current pandemic, Sun Life has moved to a work from home environment, which we see continuing for the long-term.

Preference will be given to those students graduating from a College or University in New England. However, candidates from outside the region will be considered on a case by case basis. 

How do I apply?

Opportunities with the Client Experience Gig Program will be posted to our college opportunities page as they become available.

Group insurance policies are underwritten by Sun Life Assurance Company of Canada (Wellesley Hills, MA) in all states, except New York. In New York group insurance policies are issued by Sun Life and Health Insurance Company (U.S.) (Lansing, MI). Product offerings may not be available in all states and may vary depending on state laws and regulations.

SLPC 30749 03/21 (exp. 03/23)