If you are not a dentist or dental office employee, explore our content for plan members and families, employers, or brokers and consultants.
Committed to our network
We are committed to establishing and maintaining an excellent dental provider network. Our PPO networks were created by dentists for dentists and have become some of the nation's largest national preferred provider organizations.
Online Services
Looking to view a patient's dental plan information, eligibility, or claim status? With a Sun Life account, you can view patient’s benefit information online at your convenience. It's a complementary e-service solution that we offer for those of you seeking plan member information with the click of a mouse.
Important information for California members
Free language assistance is available for dental members in the state of California to ensure that residents with limited English language skills are able to access services available to all members.
Members can get an interpreter at no cost to talk to your doctor or health plan. To get an interpreter or to ask about written information in your language, first call your plan’s phone number at 800-443-2995. Someone who speaks your language can help you. If you need more help, call the HMO Help Center at 888-466-2219 (for prepaid dental), or the CA Dept. of Insurance at 800-927-4357 (for PPO dental).
Puede obtener la ayuda de un interpreter sin costo alguno para hablar con su médico o con su plan de salud. Par obtener la ayuda de un interprete o preguntar sobre información escita en español, primero llame al número do teléfono de su plan de salud al 800-443-2995. Alguien qu habla español puede ayudarle. Si nedesita ayuda adicional, llame al Centro de ayuda de HMO al 888-466-2219 (para odontología prepago), o llame al Departmento de Seguros de CA al 800-927-4357 (para odontología PPO).
For information on communications, nondiscrimation, & compliant notices
Get in contact with us
Whether you are one of our current providers or interested in becoming a part of our network, please feel free to contact us by one of the methods below.
PPO provider services:
Phone - 800-434-2638
Email – ppoinforequests@sunlife.com
Complete our online form
Prepaid provider services:
Phone - 800-443-2995
Email – PrepaidDental@sunlife.com
For administration maintenance such as, an address change or to update your phone number, please email dha@sunlife.com.
The content on this page is not approved for use in New Mexico.
Group insurance policies are underwritten by Sun Life Assurance Company of Canada (Wellesley Hills, MA) in all states, except New York. In New York group insurance policies are issued by Sun Life and Health Insurance Company (U.S.) (Lansing, MI). Product offerings may not be available in all states and may vary depending on state laws and regulations.
SLPC 30744 03/21 (exp. 03/24)