Provider Portal resources

Registering is easy

Register now to see how we are doing dental better. To get started, you'll need the following: 

  • Your location's TIN
  • Your location's zip code
  • Your locations phone number and email address OR your practice's business ID from the postcard we recently mailed to your location

Here are the steps to set up your account:

Steps:

  1. Navigate to the welcome page by clicking on the "Register now" button below, then click on "Get started".
  2. Select what type of user you are — an administrator for a dental practice or a third-party administrator.
  3. Enter your name, a username and email, then submit to receive a verification email.
  4. Once you receive the email, click “Verify your email.”
  5. Set up your password, request TIN access and verify your business ID to complete the registration process.

It's that easy!

Register now

Update your information

Make sure that you don't miss any of our updates by confirming that we have current information for your practice. If we don't have your current information, you will not be able to register and log into the portal.

Update now

New portal features

The new portal helps relieve pressure faced by busy dental office teams by making it simpler, faster and more efficient to administer and deliver quality dental care.

Easy access to member information 

Faster, real-time access to detailed information including up-to-date plan and benefits summaries, claim status details and more.

Real-time coverage estimates 

On-demand easy-to-understand estimate based on patient history and frequencies, with clear breakdowns of provider fees and patient responsibility.

Faster member and eligibility search 

Streamlined process to quickly conduct multiple searches at once and save searches for future claims processing.

Resources and training materials

Take a peek at the resources and training materials below to help you get going.

Group insurance policies are underwritten by Sun Life Assurance Company of Canada (SLOC) (Wellesley Hills, MA) in all states, except New York. Prepaid dental products are provided and administered by SLOC and are provided by prepaid dental companies affiliated with SLOC, in certain states except New York. In New York, insurance products and prepaid dental products are underwritten or provided and administered by Sun Life and Health Insurance Company (U.S.) (SLHIC) (Lansing, MI). 

#1341602202 04/24 (exp. 04/26)