Financial security

We offer a broad range of wealth and insurance solutions. Directly in line with our Purpose, they help our Clients and employees increase their lifetime financial security: 

• Insurance – including life, health, supplemental health, disability, dental and vision insurance products. These products give people a financial safety net, allowing them to protect themselves and their families in moments that matter. We also offer medical stop-loss insurance, which provides self-funded employers protection for high-cost health claims. 
• Investments – including individual and workplace savings, investment, pension, retirement income, market-based payout and annuity options. These options enable Clients to build savings toward their financial goals, including to and through retirement. 
• Financial advice – including financial planning and retirement planning services. We have experts with deep understanding of the products and solutions available to help Clients achieve their long-term goals.

We recognize that the financial landscape is complex. Many people may benefit from additional support or resources to help them navigate their financial choices. We’re using new and integrated technologies and nudging strategies to make financial decisions easier for people. These approaches help motivate them to take actions to increase their financial security. For example: 

• In Canada, the Sun Life One Plan digital tool offers Clients personalized financial assessments and roadmaps, which adapt to their life stages and is accessible online or working with a Sun Life advisor. 
• In the U.S., our interactive platform, Benefits Explorer, is designed to provide employees with personalized, live educational content and customized tools to help them make well-informed benefits decisions.
• In Hong Kong, we engaged an independent service partner to roll out the “MPF Navigator” online tool which includes a smart retirement calculator to help our MPF members make reference to build and track their personalized retirement goals. 

Across all of our markets, we see opportunities to reach and engage more people by creating relevant offerings and removing barriers to access. We are working to make insurance and wealth products available, accessible and affordable to more people–of different cultures, communities, income levels, generations and genders–to help them achieve their financial security goals.

For example, we offer affordable insurance products in Asia to help people in the mass market (including lower-income segments) meet risk protection needs at an accessible price point. Our partnerships with local distributors help consumers access affordable insurance products. We also have products that address the unique needs of communities, including Takaful and Shariah compliant offerings. 

In North America, we’re taking action to close the insurance coverage gap. For example, our Sun Life Term Insurance for Diabetes solution helps Canadians with diabetes get access to affordable life insurance, among other benefits. In the U.S. we've expanded our critical illness coverage to include family planning care, behavioral health, and a broader range of health conditions and diseases. 

Our experience shows that with greater knowledge and confidence, people can make better financial decisions. Across our regions, we’re increasing our financial education campaigns for Clients and community members.  

• Advisors offer education on the importance of insurance, savings and investments through working one-on-one with Clients. Advisors also help Clients build financial roadmaps to meet their short- and long-term goals. 
• Our websites are continually updated with easy-to-understand financial information, tools and calculators.  
• Interactive platforms are designed to provide Clients and plan members with personalized, live educational content and customized tools to help them make well-informed benefits decisions.
• Social media lets us reach more people to help them understand the importance of financial security.  

We also advocate to improve financial security in society. Our activities include contributing to public policy discussions, participating in industry forums, and sharing research and insights.