Jessica Tan: What it means to lead with impact

September 16, 2026
video thumbnail

[Uplifting music begins.]

 

[Jessica Tan stands in front of an office building window, the CN Tower in the background.]

 

[The screen splits into multiple vertical portions showing various shots of Jessica walking confidently in an office, speaking with someone off camera, and drinking coffee outside on a sunny day. Interspersed are various scenic shots of Toronto’s harbourfront neighbourhood and surrounding nature areas.]

 

[A static shot of Jessica accompanies the title card.]

 

SUPER: MY TAKE IN TWO WITH Jessica Tan

 

[Text appears on a warm yellow background.]

 

SUPER: Leading with impact making a difference for Canadians

 

[Jessica sits on a red sofa in an office setting addressing an interviewer off camera.]

 

JESSICA: Work has always been more than just results. It's about our clients, our people, and our communities, and making a real difference in their lives.

 

[Scenic shots of city scapes in Asia, the United States of America, and Canada appear. Jessica stands in front of an office building window, the CN Tower in the background.

 

JESSICA: Over the last 25 years, I've worked across Asia, the United States and now Canada.

 

[We fade back to Jessica addressing the interviewer off camera.]

 

JESSICA: Regardless of where I've called home, I knew one thing for certain; I needed to work for companies where I could genuinely make a difference. That's what still drives me today. I think about the people who trust us with some of life's biggest moments.

 

[An immigrant family made of a man, woman, and young girl sit in front of a school project on the solar system and talk.]

 

[We fade back to Jessica addressing the interviewer off camera.]

 

JESSICA: A new immigrant family working with an advisor to make sure they have life insurance so if the unexpected happens, their children are protected.

 

[A man sits at his computer desk and works while holding a baby playing with toys.]

 

JESSICA: Or a young family who needs to access virtual care after hours with their child with a new painful rash.

 

[We fade back to Jessica addressing the interviewer off camera.]

 

[A man, woman, and child approach an older man in a wheelchair and an older woman behind him outside on the sidewalk. The child hands the older man a piece of paper and they all talk and laugh together.]

 

JESSICA: Or a middle-aged Canadian who’s balancing work, caring for aging parents, raising their children while also trying to plan for their own retirement.

 

[We fade back to Jessica addressing the interviewer off camera.]

 

JESSICA: At Sun Life, we're helping people in these real moments, the moments that may not get noticed, but the ones that truly matter.

 

[A man and woman hold a young boy between them outside a home surrounded by moving boxes as a woman realtor looks on and smiles.]

 

[A young woman in a graduation cap and gown runs towards another woman to embrace her in a hug.]

 

[A man and a woman walk down the aisle of a small outdoor wedding in front of friends, family, and a wedding arbour in the woods.]

 

[We fade back to Jessica addressing the interviewer off camera.]

 

JESSICA: With over 10,000 employees supporting our Canadian business, what we do goes beyond just supporting our clients.

 

[A shot of a Toronto street shows various people walking down a closed street at golden hour.]

 

JESSICA: This year alone, we’ll be helping over 12 million Canadians.

 

[A shot of the Toronto harbourfront shows dozens of cherry blossom trees in full bloom in front of multiple condominium buildings.]

 

JESSICA: And through our various community initiatives, we're helping over 55,000 families in need.

 

[A shot of Toronto’s city hall shows many people walking around the area.]

 

[We fade back to Jessica addressing the interviewer off camera.]

 

JESSICA: Together, we are raising our aspirations and building resilience for our people and for our communities.

 

[Jessica appears speaking to a man in an office indistinctly.]

 

JESSICA: For me, success isn’t the destination. It's a journey.

 

[Jessica sits at a meeting room table with two other people in front of laptops, speaking indistinctly.]

 

JESSICA: It's about evolving and meeting our clients exactly where they are.

 

[We fade back to Jessica addressing the interviewer off camera.]

 

JESSICA: Helping them for today, tomorrow, and whatever else there may be around the corner. We cannot sit still. That's not the world we're living in. We need to be nimble and ready to spring into action, and that's how we make a positive impact for all Canadians. I'm Jessica Tan and this is my take in two.

 

[Title card text appears on a warm yellow background.]

 

[Sun Life logo]

 

SUPER: MY TAKE IN TWO WITH Jessica Tan

 

[Music fades out.]

Throughout my career, I've been fortunate to work in different countries and industries. Regardless of where I’ve worked, one thing has always motivated me: the opportunity to make a meaningful difference in people's lives. It's what first drew me to Sun Life, and it's what continues to inspire me today.

We’re there when people need us the most, whether someone is preparing for retirement, navigating a health challenge or planning for their family's future. It’s in those important moments that we show up and support our Clients. We’re working to make things a little simpler and help people move forward with greater confidence.

In the first edition of my new series, My Take in Two, I share what leading with impact means to me and why the difference we make for Clients, families and communities is how I define success.

Jessica Tan

Executive Vice-President and President, Sun Life Canada