At Sun Life, we want to do business with suppliers that share our values – integrity, engagement, Client focus, excellence, value and innovation – and that can meet our business requirements.
Our Strategic Sourcing team identifies and evaluates potential suppliers, then negotiates with and contracts with them to efficiently and cost-effectively procure high-quality goods and services. We assess suppliers on the products and services they offer, as well as their demonstrated ability to meet our business needs.
Responsible business practices: Supplier Code of Conduct
Sun Life expects our suppliers to share our business values and to follow prudent business practices, including business integrity and the responsible treatment of individuals.
We engage with suppliers that share our commitment, as outlined in our Code of Business Conduct , to:
- Acting ethically and complying with applicable laws
- Following responsible business practices
- Following responsible employment practices and providing safe working conditions
- Caring for the community and the environment
We are committed to fair and open competition under the highest ethical standards when dealing with our suppliers. These standards – professionalism, honesty and integrity – are reflected in our Supplier Code of Conduct. This code describes the minimum expectations we have for our suppliers. We expect our suppliers to monitor their own compliance with this code and to ensure that their employees fully understand and comply with it.
Sustainability: Environmental management
At Sun Life, we define sustainability as taking accountability for our environmental, social and governance practices in ways that deliver value to our Clients, Employees, shareholders and communities. Our focus on sustainability reflects the long-term nature of the commitments we make to our Clients. It also strengthens our company and positions us to meet the needs of future generations. Because our suppliers play a key role in helping us achieve our sustainability goals, we ask them to partner with us as we move forward towards stronger sustainability practices.
Diversity and inclusion: Supplier Diversity Program
Diversity and inclusion are at the heart of Sun Life's values and commitment to corporate social responsibility. This belief and commitment to diversity extends to our supply base and the inclusion of diverse suppliers in our supply chain. At Sun Life we believe that diversity sets us apart from our competition and contributes to our success in the global marketplace.
We recognize and encourage the inclusion of diverse suppliers as part of our competitive bidding process and we strive to provide equal access to qualified suppliers, while maintaining our high quality, service and information security standards.
We provide equal access to diverse suppliers and encourage relationships with companies and suppliers who, like us, are committed to both a diverse and inclusive workforce and the use of diverse suppliers.
Our Supplier Diversity Program focuses on creating a level playing field for suppliers who are certified as being minority-owned and are interested in providing goods and or services to Sun Life Financial. It gives diverse suppliers the chance to compete for our business on an equal basis with all other suppliers.
To participate in our Supplier Diversity Program, your business must be certified as any of the following:
- 51% Aboriginal-owned and operated
- 51% minority-owned and operated
- 51% woman-owned and operated
- 51% gay/lesbian/bisexual/transgender-owned and operated
- 51% owned and operated by a member of another recognized diverse community (e.g., persons with disabilities, veterans, disabled veterans, etc.)
by one of the following councils:
- Canadian Aboriginal & Minority Supplier Council (CAMSC)
- WBE Canada
- Canadian Gay and Lesbian Chamber of Commerce (CGLCC)
- WEConnect International in Canada
- National Minority Supplier Development Council (NMSDC)
- Women's Business Enterprise National Council (WBENC)
- National Gay and Lesbian Chamber of Commerce (NGLCC)
- US Business Leadership Network (USBLN)
or any other recognized certifying organizations.
If you are interested in helping us achieve supplier diversity, we welcome you to register your organization by completing an online profile to tell us more about your company and the products/services you can provide.
Participation in Sun Life's Supplier Diversity Program does not guarantee that you will secure or have secured our business. However, it does give you the opportunity to demonstrate your company's service and product quality to us and it levels the playing field for your company to compete for our business. We will contact suitable potential vendors when we are considering new sourcing activities.
Sun Life supports the engagement of diverse suppliers as part of our corporate social responsibility and vision to be an international leader in protection and wealth management. Sun Life is a proud member of the Canadian Aboriginal and Minority Supplier Council (CAMSC).
Sun Life requests this information for the purpose of monitoring and evaluating our supplier diversity program.
Registration: Protecting your information
If your company would like to be considered as a prospective supplier to Sun Life Financial or any of its subsidiaries or affiliates, please register by completing this supplier information form and email it to firstname.lastname@example.org.
Sun Life will use this information to determine if your company is suitable for a sourcing initiative. The information you provide may be shared within Sun Life Financial. We will maintain your company profile in the Sun Life supplier database for 2 years.
We are committed to keeping the information you provide to us confidential. Read about our Global Privacy Commitment.
Sun Life standard Purchase order Terms and Conditions
The Sun Life standard Purchase Order Terms and conditions are located below for supplier review and are applicable to all Sun Life purchase orders dependent on geography as indicated.
Registration of your company does not guarantee that you will secure or have secured our business, nor does it guarantee your company will be contacted, regardless of any opportunities that may arise/occur in your company's field of business.
Sun Life is not obligated to proceed with the project described in this request or to negotiate with any vendor that has received this request. Sun Life shall be entitled to use the information received as a response to this request and any additional information provided at its request in any way it determines at its sole discretion.