Help employees on leave return to work mindfully

Mental health reasons can impede return to work.

Sometimes, employees who've been out on leave have concerns about their ability to return to work, life, and health successfully. Regardless of whether employees were on leave for mental health or other reasons, you are in a unique position to help employees ease into work after time away.

video thumbnail

ComPsych Webinar: Support in an Uncertain World; Coping strategies when it feels like the bad news will never end

A timely discussion with a clinical expert about learning the importance of building mental health strategies at work. Presented by our partners at ComPsych®, and targeted towards managers and HR team.

Ways you can show your support whether an employee is at work or returning to work

There are several ways to show your support, some of which are legally required, and most of which fall under the adage of treating others the way you would like to be treated.

  • Listen and be empathetic. It's important as a manager that you are able to identify when a person is communicating a need for either a leave (either continuous or intermittent) or an accommodation.
  • Be responsive. This shows up in many ways including engaging HR for support that may result in leave for FMLA. If there are questions relative to the employee's performance or their need for an accommodation, respond to these questions as quickly as possible so that their leave or care is not delayed.
  • Don't discourage or otherwise interfere with a leave request.
  • Lastly, keep an employee's information private. This is extremely important and could put you and your organization at risk if not taken seriously.

Compliance considerations related to managing employees who may be experiencing challenges with mental health

Note: The information on these pages provide general information about creating a mental wellness culture and helping employees stay at and return to work. Please bear in mind that these situations may raise legal issues and obligations. Download our document for more information on compliance considerations related to managing employees who may be experiencing challenges with mental health. We also recommend that you consult employment counsel for legal advice.

Your EAP is a valuable resource for employees who are returning to work after a leave

Learn how to maximize your organization’s EAP program. 

Learn More

What to do in a crisis

  • Contact local police station for a wellness check 
  • Contact the National Suicide Prevention Hotline 1-800-273-8255 
  • Contact Human Resources Business Partner or Employee Relations. 
  • Take care of yourself 

If mental health treatment occurs within the first four weeks of impairment, four-out-of-five individuals likely will return to work.

  • If a person needs to wait six months to get into care with a mental health provider, the outcome dramatically changes, and only one-in-five may return to work. 
  • If the wait is between one and two years, almost none will return to work. 

In all states, except New York, Absence services are provided by Sun Life Assurance Company of Canada (Wellesley Hills, MA). In New York, Absence services are provided by Sun Life and Health Insurance Company (U.S.) (Lansing, MI). Absence services are not insurance and are not legal advice.

This content is not to be considered legal advice. We recommend that Clients speak with legal counsel as necessary.

Group insurance policies are underwritten by Sun Life Assurance Company of Canada (Wellesley Hills, MA) in all states except New York. In New York, group insurance policies are underwritten by Sun Life and Health Insurance Company (U.S.) (Lansing, MI).

© 2021 Sun Life Assurance Company of Canada, Wellesley Hills, MA 02481. All rights reserved. Sun Life Financial and the globe symbol are registered trademarks of Sun Life Assurance Company of Canada. Visit us at www.sunlife.com/us.

#1258015401 11/23 (Exp 11/25)