If you are not an employer, explore our content for plan members and families, broker or consultant, or dentists and dental offices.
Health Navigation. Sun Life Health Navigator provides health advocacy and care navigation services. By helping our members navigate the complicated healthcare system, they can feel confident in their diagnosis and get access to the right care for their needs—leading to a better experience and improved health outcomes. Read more
Care and Cost Optimization. With Sun Life Stop-Loss and Clinical 360, our clinical experts utilize our data-driven approach to act as a second set of eyes for our Clients, reviewing claims to identify care optimization and cost savings opportunities. Read more
Expansive Dental Network Access. One of the largest dental PPO networks in the U.S. 1, Sun Life’s Dental Network Optimization Program works to recruit additional dental providers our members see. Read more
Largest Private Practice Vision Network2. Members can utilize the convenience of retail locations or purchase glasses and contacts online without having to leave their home. Read more
Disability Clinical Interventions. Informed by our clinical claims innovation lab, Sun Life offers:
- Eligible members receiving benefits for cancer access to AbleTo virtual behavioral health therapy and coaching.
- Eligible members receiving benefits for neck or back pain/MSK or long covid access to Goodpath digital whole-person care and coaching.
These services are provided at no additional cost to the member or employer.
Mental Health-Focused Solutions. In addition to our clinical interventions, Sun Life offers:
- AbleTo Self Care, available as an option to Life clients, to provide members and their families access to digital tools that help build resilience and improve mental health.
- Health Navigator members have access to mental health guidance and care navigation.
- Employee Assistance Program.
Supplemental Health Benefits. Our Critical Illness, Cancer, Hospital Indemnity and Accident plans offer benefits for numerous covered conditions. These plans bridge coverage gaps to make member out-of-pocket costs more manageable and are supported by simple claims processes. Read more
Digital solutions that transform the way you access, manage and deliver benefits. With Sun Life you get a seamless experience at every step in the benefits journey from onboarding, education and enrollment to benefits administration and claims management. Read more
The implications of not having access to care are significant.
Access can be challenged when treating providers are unavailable in a timely manner, when care is not affordable, when employees don’t have a treatment plan or are unaware of their options.
Employees can experience:
- Presenteeism or being less productive at work if they’re in pain, sick, or they are not confident in their care decisions
- An unwanted trip to the emergency room, creating more costs and stress
- Return-to-work delays after an absence
- Missed opportunities to improve health outcomes and live their lives fully
- Mental distress for themselves and their families
Access to Health: Will care be there when we need it?
Watch our panel of Sun Life leaders as they discuss these issues
Our complex U.S. healthcare system is experiencing access challenges, a situation that is becoming increasingly pervasive across the U.S. This concern impacts employers who are called upon to advocate for employees, and whose businesses are impacted by reduced productivity, prolonged absences, and increased medical costs.
Feedback to the Access to Health webinar
“Good solutions to a very important problem. What resonated was the access to care, which I'm already seeing as a problem with employees.”
“With all the changes that the pandemic has forced on care givers, patients, medical staff, etc., it is truly wonderful to see how Sun Life is working to help find answers for each of the sectors that make up the 'health care universe'. THANK YOU!!!!”
“Very timely topic. I don't think enough thought is given to the provider shortage and access issues we will experience as the result of covid and the aging population.”
In an increasingly competitive labor market, prospective employees may be more attracted to benefits that facilitate access to increasingly scarce care.
Sun Life is preparing for this challenge, to help you manage risk and offer a strong, health-aligned benefits portfolio. Our Sun Life US. businesses work collaboratively to bring innovative solutions that help expand access to healthcare and benefits, reduce costs, and improve outcomes.
