Navigating the healthcare system can be difficult, time-consuming, and stressful, especially for people with a complex health condition or health-related questions. Worrying if your diagnosis is accurate, questioning whether you are working with the right specialists, pursuing the right treatment plan, or even scheduling appointments can be overwhelming, but with the support of our expert team, you don’t have to do it alone.

With today’s healthcare challenges, it is important we look at benefits differently—not only focus on managing risk, but also on the overall health and well-being of people. Sun Life recognizes this, which is why we acquired PinnacleCare in 2021, a leader in health advocacy and care navigation for over 20 years, and launched Health Navigator, powered by PinnacleCare.

Healthcare is complicated – but we believe it doesn’t have to be.

Are you a current HN member?
Connect with a Health Navigator Care Advisor

Are you interested in Health Navigator?
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Interested in having access to health advocacy?
Ask your HR about care navigation services

What makes Health Navigator different?

We are not an algorithm; we are people helping people. Our team has extensive medical knowledge and has spent over 20 years developing relationships with leading specialists and 130+ Centers of Excellence. We are able to guide our members to get the help they need, expert second opinions and access to the best care to fit their specific needs.

Connect with our team

Learn more about Health Navigator, powered by PinnacleCare

Connect with our team

Webinar recording

Current healthcare challenges and impacts on the future of care

Webinar recording

2022 Edition

Sun Life's high-cost claims and injectable drug trends analysis

High-cost claims

PinnacleCare is a member of the Sun Life family of companies. PinnacleCare and its employees do not diagnose medical conditions, recommend treatment options or provide medical care, and any information or services provided should not be considered medical advice. Any medical decisions should be made only after consultation with and at the direction of your medical provider. Any person or entity who provides health care services following a referral or other service provided does so independently and not as an agent or representative of PinnacleCare.

Group stop-loss insurance policies are underwritten by Sun Life Assurance Company of Canada (Wellesley Hills, MA) in all states, except New York, under Policy Form Series 07-SL REV 7-12. In New York, group stop-loss insurance policies are underwritten by Sun Life and Health Insurance Company (U.S.) (Lansing, MI) under Policy Form Series 07-NYSL REV 7-12. Product offerings may not be available in all states and may vary depending on state laws and regulations. Product offerings may not be available in all states and may vary depending on state laws and regulations. The content on this page is not approved for use in New Mexico.

© 2022 Sun Life Assurance Company of Canada, Wellesley Hills, MA 02481. All rights reserved. The Sun Life name and logo are trademarks of Sun Life Assurance Company of Canada. Visit us at www.sunlife.com/us.

SLPC 31760 08/22 (exp 08/24)