Health Navigator

Expanding health benefits to focus on care

With Health Navigator, powered by PinnacleCare you can offer your employees and their families health advocacy and care navigation services, providing them the peace of mind they are making the right decisions for their health.

It is a win-win. You can better support your employees when they need it the most, improving their healthcare experience and outcomes – while also managing medical expenses.

Delivering better outcomes for our clients and their employees:

  • Fewer high-cost claims
  • Greater workforce wellbeing and productivity
  • More robust benefits package to attract and retain the best talent
  • Employees receiving the right care, allowing them to return-to-work sooner and live healthier lives
  • Seamless vendor integration
  • A performance guarantee for qualifying clients
  • A team of healthcare experts to support your employees

Measuring success

We work closely with each client to drive member engagement and utilization to achieve the best results.

95%

Average member satisfaction of members who engaged with Health Navigator

83

Net Promoter Score

52%

More than half of expert opinions identified a more appropriate treatment plan or variation to the original diagnosis

$13,000

Average savings per treatment outcome*

Data source: 2022 internal PinnacleCare data.

* Average cost savings of $13K for treatment outcomes based on 20 years of data. Outcomes may be avoided treatments, less invasive testing or surgery or a change in treatment.

  • Ready to get started? You can add health advocacy and care navigation services for your employees today.

PinnacleCare is a member of the Sun Life family of companies. PinnacleCare and its employees do not diagnose medical conditions, recommend treatment options or provide medical care, and any information or services provided should not be considered medical advice. Any medical decisions should be made only after consultation with and at the direction of your medical provider. Any person or entity who provides health care services following a referral or other service provided does so independently and not as an agent or representative of PinnacleCare.

Group stop-loss insurance policies are underwritten by Sun Life Assurance Company of Canada (Wellesley Hills, MA) in all states, except New York, under Policy Form Series 07-SL REV 7-12. In New York, group stop-loss insurance policies are underwritten by Sun Life and Health Insurance Company (U.S.) (Lansing, MI) under Policy Form Series 07-NYSL REV 7-12. Product offerings may not be available in all states and may vary depending on state laws and regulations. Product offerings may not be available in all states and may vary depending on state laws and regulations. The content on this page is not approved for use in New Mexico.

© 2022 Sun Life Assurance Company of Canada, Wellesley Hills, MA 02481. All rights reserved. The Sun Life name and logo are trademarks of Sun Life Assurance Company of Canada. Visit us at www.sunlife.com/us.

SLPC 31760 08/22 (exp 08/24)