A more connected digital experience. Watch this webinar recording from October 8, 2026 to see enhancements to Sun Life Connect and the Member Portal that will provide greater claims transparency, simpler processes, and intuitive self-service tools.
Billing Made Easier: Best Practices and a First Look at What's New
September 09, 2026
The recording of the August 27 webinar Billing Made Easier: Best Practices and a First Look at What's New is now available. In this session, employers learn how to confidently manage billing and premium responsibilities, understand key billing concepts and payment expectations, and avoid common errors that can lead to delays. The webinar also includes a demonstration of the enhanced Billing experience in Sun Life Connect, showcasing new tools that make it easier to review bills, access billing history, download statements, and manage billing tasks online, along with self-service resources available through the Employer Learning Center.
The Brightside: Modern Benefits for Small Business
July 17, 2026
Explore why small business benefits still feel more complicated than they should and what’s changing. In this conversation, Sun Life and Clasp unpack how technology and partnerships are reducing friction and streamlining the experience from quote to ongoing management.
Sun Life’s 2026 High-cost claims and injectable drug trends analysis – Trends, employee support, and cost management
May 14, 2026
Get a look at major high-cost claim drivers, million-dollar+ trends, and injectable drug spend insights to support benefits and stop-loss planning for self-funded employers.
Addressing the Healthcare Burnout Epidemic Webinar
May 14, 2026
On May 12, Sun Life hosted a webinar on the healthcare burnout epidemic, exploring the factors driving burnout, barriers that can keep employees from seeking support, and practical strategies employers can use to improve wellbeing, retention, and return-to-work outcomes. Katie Connell, PhD, ABPP, Director of Behavioral Health in Group Claims, and Sheila Weiss, RN, Assistant Vice President of Group Claims and Clinical Services at Sun Life, shared clinical and claims perspectives on addressing this growing workforce challenge.
March 26, 2026 Sun Life Connect webinar
March 30, 2026
Watch the March 26, 2026 webinar recording to discover what's launching now and what's coming next for Sun Life Connect, helping you plan accordingly. Learn practical tips and strategies to maximize the enhanced capabilities available to you.
March 2026 Leave and Accommodation law updates
March 18, 2026
Sun Life's March 17, 2026 compliance webinar covered critical updates on leave and accommodation laws, including recent FMLA guidance, state-level leave expansions, and enforcement actions by the EEOC under the ADA and Pregnant Workers Fairness Act (PWFA). Presented by Sun Life's senior counsel team, this comprehensive overview provides employers with practical guidance on compliance requirements and litigation risk factors in the evolving landscape of leave and accommodation law.
2026 Future Forecast Video Series: Improving the Medical Moment
February 06, 2026
Hear from Jennifer Collier, President of Health and Risk Solutions and Dr. Miles Varn, Chief Medical Officer and Head of PinnacleCare on some top-of-mind topics as we enter the New Year.
Resilience at Work: What Disability Claims Have Taught Me About Mental Health
January 23, 2026
Dr. Katie Connell, Director of Behavioral Health for US Group Claims, shares a powerful insight from working with disability cases: most people experiencing mental health challenges never end up on disability leave. Discover what protects resilience, how it shows up in everyday work life, and practical steps you can take today to strengthen your mental wellbeing.
Group insurance policies are underwritten by Sun Life Assurance Company of Canada (Wellesley Hills, MA) in all states, except New York. In New York group insurance policies are issued by Sun Life and Health Insurance Company (U.S.) (Lansing, MI). Product offerings may not be available in all states and may vary depending on state laws and regulations.