We’re here to help

We have operated with an agile work approach for years, which has allowed us to provide uninterrupted services to our clients and members. And, as many Sun Life employees continue to work from home, we have taken this time to reimagine the future of work to serve you in new and better ways through more digital connectivity and seamless interactions. No matter where we are, we will always be here for you.

Read a message from our President on COVID-19.

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Our financial strength

With over 150 years of history, we’ve got you covered.

Read about our financial strength

  • Visit our insights page for whitepapers and webinars on COVID-related topics
  • Answers to top employer questions
  • How to work with us digitally
  • Virtual group or 1:1 meeting support
  • Telephonic support for 1:1 communication
  • Enrollment and administration platforms
  • Benefits Explorer
  • Answers to top questions
  • Short-Term Disability and COVID-19
  • COVID-19 benefit if you have Critical Illness coverage
  • Answers to Sun Life member questions
  • How to work with us digitally

  • Answers to top questions
  • Adding telemedicine services to the Plan
  • Right to Recalculate provision
  • How to work with us digitally
  • Individual Life Insurance

    If you have a U.S. Individual policy such as Universal Life, Whole Life or Term Life, Sun Life is ready to serve your needs and answer your questions.

    Please see the Client support page to find specific phone and email contacts.

    If in doubt, just call us at 1-800-862-6266

    Or E-mail:

Group insurance policies are underwritten by Sun Life Assurance Company of Canada (Wellesley Hills, MA) in all states, except New York. In New York group insurance policies are issued by Sun Life and Health Insurance Company (U.S.) (Lansing, MI). Product offerings may not be available in all states and may vary depending on state laws and regulations.

© 2022 Sun Life Assurance Company of Canada, Wellesley Hills, MA 02481. All rights reserved. The Sun Life name and logo are trademarks of Sun Life Assurance Company of Canada. Visit us at

SLPC 30741 03/21 (exp. 03/24)