The recording of the August 27 webinar Billing Made Easier: Best Practices and a First Look at What's New is now available. In this session, employers learn how to confidently manage billing and premium responsibilities, understand key billing concepts and payment expectations, and avoid common errors that can lead to delays. The webinar also includes a demonstration of the enhanced Billing experience in Sun Life Connect, showcasing new tools that make it easier to review bills, access billing history, download statements, and manage billing tasks online, along with self-service resources available through the Employer Learning Center.
How Health Navigator helps
When healthcare decisions feel overwhelming, Health Navigator provides trusted, one‑on‑one support to help people access the right care and move forward with confidence. Sun Life Health Navigator connects people to experienced Care Advisors who combine clinical expertise with deep knowledge of benefits, disability, and medical risk management, providing personal guidance, hands‑on coordination, and expert second opinions during high‑impact health moments.
