Employee Assistance Program (EAP)

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The events of 2020 have increased the need for professional counseling for employees. According to Kaiser Family Foundation, during the pandemic about 4 in 10 adults in the U.S. reported symptoms of anxiety or depressive disorder, this up from 1 in 10 in 2019.1

How we can help

Through our partnership with ComPsych®, we offer a three-tiered Employee Assistance Program (EAP) called EAP By DesignSM. Each tier provides employers and employees access to services that address personal life challenges and improve workplace productivity and performance. You choose which is best for you and your employees.

EAP programs are available with Sun Life group disability and life products. 

EAP services are different if the situs state is New York. In New York, EAP is only available with a group disability income policy. For NY-specific EAP details, please contact your sales representative.

 

EAP EssentialSM

EAP Business ClassSM 

EAP CompleteSM

24/7 telephonic intake

 

 

 

Confidential emotional support

 

 

 

Work-life solutions

 

 

 

Legal guidance

 

 

 

Financial resources

 

 

 

GuidanceResources® Online

 

 

 

Online health risk assessments

 

 

 

HR resources

 

 

 

Direct-to-consumer reports

 

 

 

Employee materials including wallet cards and flyers

 

 

 

Online will preparation

 

 

 

Critical Incident Stress Debriefing training

 

 

 

ParentGuidanceSM

 

 

 

My BusinessSolutionsSM (for business owners)

  • HRConsultSM
  • Online portal
  • Leadership training
  • HealthyGuidance®
  • IDResources®

 

 

 

The content on this page is not approved for use in New Mexico.

Value-added services are offered only on specific lines of coverage and carry a separate charge, which is added to the cost of the insurance. The cost is included in the total amount billed. Sun Life is not responsible or liable for care, services, or advice given by any provider or vendor of these Services. Sun Life reserves the right to discontinue any of the Services at any time.

Value-added services are offered only on specific lines of coverage, and carry a separate charge, which is added to the cost of the insurance. The cost is included in the total amount billed. Employee Assistance Program (EAP) work/life services, which are provided by ComPsych®, are not insurance, and the charge is segregated from the insurance cost but included in the total amount billed. ComPsych® is a registered trademark of ComPsych Corporation. The entities that provide the value-added services are not subcontractors of Sun Life and Sun Life is not responsible or liable for the care, services, or advice provided by them. Sun Life reserves the right to discontinue any of the Services at any time. Employers who provide group insurance coverage and make available value added services within an I.R.C. Section 125 cafeteria plan should consult a tax professional to determine whether those services are Qualified Benefits for Section 125 plans.

In New York, EAP services are provided with Short-Term and Long-Term Disability insurance. EAP services are provided by ComPsych®. ComPsych® is a registered trademark of ComPsych Corporation. ComPsych is not a subcontractor of Sun Life and Sun Life is not responsible or liable for the care, services, or advice provided by them. The Program and the services provided under it will end upon the earliest of the following: (a) the date the Policy terminates; (b) the date the Policyholder terminates the Rider; and (c) the date the service provider ceases to provide services under the Program and we are not able to find a suitable replacement for the provider. We reserve the right to change the provider of the services under the Program.

EAP By DesignSM, EAP EssentialSM, EAP CompleteSM and EAP Business ClassSM are service marks of Sun Life Assurance Company of Canada. Services are provided in partnership with ComPsych® Corporation and are not insurance. ComPsych®, GuidanceResources®, HealthyGuidance®, and IDResources® are registered trademarks of ComPsych® Corporation. MyBusinessSolutionsSM, HRConsultSM, and ParentGuidanceSM are service marks of ComPsych® Corporation.

Group insurance policies are underwritten by Sun Life Assurance Company of Canada (Wellesley Hills, MA) in all states, except New York, under Policy Form Series 93P-LH, 98P-ADD, 12-GP-01, 15-GP-01, 15-LF-C-01, 12-GPPort-P-01, 15-LFPort-C-01, 15-ADD-C-01, 13-ADD-C-01, 13-ADDPort-C-01, 12-DI-C-01, 12-STDPort-C-01, 16-DI-C-01, TDBPOLICY-2006, and TDI-POLICY. In New York, group life insurance policies are underwritten by Sun Life and Health Insurance Company (U.S.) (Lansing, MI) under Policy Form Series 15-GP-01, 13-GP-LF-01, 13-LF-C-01, 12-GPPort-P-01, 13-LFPort-C-01, 15-LF-GP-01, 15-LF-C-01, 12-GPPort-01, 15-LFPort-C-01, 13-GP-LH-01, 13-ADD-C-01, 13-LTD-C-01, 13-STD-C-01, 06P-NY-DBL, and 12-STDPort-C-01. Product offerings may not be available in all states and may vary depending on state laws and regulations.

© 2021 Sun Life Assurance Company of Canada, Wellesley Hills, MA 02481. All rights reserved. Sun Life and the globe symbol are trademarks of Sun Life Assurance Company of Canada. Visit us at www.sunlife.com/us.

1. Kaiser Family Foundation, The implications of COVID-19 for mental health and substance abuse, kff.org, February 2021.

SLPC 30867  06/21 (exp. 06/23)