Digital solutions

Built to automate your benefits experience

Teams of technology experts develop connections to automate the manual and time-consuming pieces of the benefits experience so you can spend that time savings on what's most important, your people.

Plan setup

Eliminate manual and complex set up of benefit plans and rates in your HR system

YOU & YOUR BROKER

Confirm Plan Design

SUN LIFE

Sets up plans in Sun Life systems

SUN LIFE LINK

Plan details are automatically sent to your HR platform via Sun Life Link

HR PLATFORM

Your HR platform takes plan information and instantly builds benefits in preparation for enrollment

The result

Your benefits setup is ready!

Benefit plans are automatically and accurately set up in your HR platform without any manual intervention needed from you.

  • No more time spent building out plans, rules and rates in your HR system
  • Peace of mind that plan details are updated seamlessly with less chance for errors
  • Policy is ready in your system by the enrollment date

Enrollment and eligibility

Keep eligibility information updated by automatically and accurately sending enrollment details.

HR PLATFORM

Employees shop for and enroll in their benefits

SUN LIFE LINK

Enrollment and eligibility information is passed in real time via Sun Life Link

SUN LIFE

Eligibility is accurate for billing and claims

The result

Accurate enrollment and eligibility information

Improved speed, quality and accuracy of data without needing to send enrollment details manually.

  • Eliminates the need for file feeds
  • Delivers accurate eligibility details at time of claim
  • Provides correct billing with up-to-date enrollment information

 

Evidence of Insurability (EOI)

Update EOI decisions in real-time and generate automatic communications

EMPLOYEE

Requests additional coverage that triggers the need for EOI

SUN LIFE LINK

Enrollment and eligibility information is passed in real time via Sun Life Link

SUN LIFE

Eligibility is accurate for billing and claims

SUN LIFE LINK

Automatically sends EOI decisions to your HR platform

HR PLATFORM

Reflects the update to the employees benefits and adjusts payroll deductions

The result

Decisions updated in a flash

Coverage decisions are made quickly and communicated with you and your employees automatically for an easy EOI experience.

  • Less time spent on manually managing EOI in your benefits administration platform
  • Peace of mind that EOI information and decisions are updated seamlessly with less chance for errors
  • Quicker completion since EOI forms are prepopulated with key information
  • Eliminates the manual certifications of coverage

 

Billing

Generate invoices accurately and automatically

SUN LIFE LINK

Automatically calculates and sends bill monthly

SUN LIFE

You send in your payment using Sun Life's online portal and feel confident that the information is correct

The result

Accurate billing information

Your bills are generated automatically, removing the need to send in manually calculated statements for reconciliation each billing cycle.

  • Billing information is accurate with real time enrollment information
  • No more creating and pulling reports from your HR platform monthly

Absence

Automate and streamline the absence management and return to work experience.

EMPLOYEE

Requests leave or submits intermittent time off

SUN LIFE

Makes decision on leave request

SUN LIFE LINK

Automatically creates and updates leave information while updating employees schedule and adjusting pay. Return to work is automated when leave has ended.

HR PLATFORM

Leave, scheduling and payroll information is accurate and up to date. Employees removed from on leave after returning from work.

The result

Automated absence experience

Instantly create and adjust leave information while updating employees schedule and pay—resulting in accurate and up-to-date leave, scheduling and payroll.

  • Real-time return-to-work notifications
  • Automatic creation and updating of leaves in systems
  • Maintain schedules and open shifts for coverage
  • Payroll automation eliminates manual entry into systems

 

Preferred partnerships for easy connectivity

Sun Life develops deep partnerships with the HR platforms you use every day to create the highest level of automation and service ensuring a streamlined, stress-free way to administer benefits and deliver a true seamless benefits experience—without the smoke and mirrors.

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That's not all!

We also have general connectivity with 150+ HR platforms.

Ready for a better benefits experience?

Disclaimers:

WWC-1299

SLPC 31958 03/23 (exp. 03/25)

ADP, the ADP logo, ADP Workforce Now, and Always Designing for People are trademarks of ADP, Inc. All other marks are the property of their respective owners. The information in this document was prepared by Sun Life and Sun Life is solely responsible for its accuracy and completeness. ADP makes no representation as to the accuracy or completeness of any information contained herein.

In all states except New York, group insurance policies are underwritten by Sun Life Assurance Company of Canada (Wellesley Hills, MA). In New York, group insurance policies are underwritten by Sun Life and Health Insurance Company (U.S.) (Lansing, MI).

© 2023 Sun Life Assurance Company of Canada, Wellesley Hills, MA 02481. All rights reserved. The Sun Life name and logo are registered trademarks of Sun Life Assurance Company of Canada. Visit us at www.sunlife.com/us.