Digital Transformation at Asia Service Centres
The Asia Service Centres’ core digital competencies are mobile, data analytics, visualization, and RPA. In the past three years, we have launched over 20 digital assets, including the Sun Life Mobile Application.
Today, we have evolved from shared services into Information technology, business processing, Investment research, and Enterprise Infrastructure to Sun Life businesses across the globe for close. Digital Transformation for us is not just about technology advancement and application but also about it enables business strategy. It's about building new business models, enhancing operational and value chain efficiency, and creating best in class experiences, to building a digital culture and mindset – all enabled by the latest technologies, data-driven insights, skillsets, talent, and change frameworks.
50% of Android development on Mobile for Canada market is being done at our Service centers in Gurugram and Manila. In keeping with our line of providing future-forward experience to our people, we are driving distinct Digital First initiatives to create seamless, paperless, and interactive employee engagement across platforms.