Rajat Vibhas is the Head of Operations for the Canada and US Teams at Sun Life Global Solutions, India. He is responsible for driving excellence in the Client Operations Teams, managing the growth of the India Operations, building a continuous Improvement culture, and fulfilling the business goals in collaboration with the Sun Life business units in North America. Rajat leads the Operations Teams supporting Group Business, Group Retirement Services, Health and Dental, Individual Life, Disability, Dealer Operations, Stop Loss, and Health, amongst other key businesses for Sun Life Canada and US Operations.
He has rich cross functional Leadership experience in Operations and Service Delivery, Business Excellence, Learning and Development, Marketing Communications and Strategic Program Management functions.
Rajat comes with over 23 years of experience across industries like Life Insurance, Insurance Broking, Hospitality and large-scale support operations. Prior to Sun Life, he worked with organisations such as Marsh & McLennan Global Services, Max New York Life Insurance, GE Capital International Services and Oberoi Group of Hotels.
Rajat is a Hotel management graduate, a certified Six Sigma Black Belt, Cert CII for London Markets, and has multiple training lead certifications. An avid reader, he loves classics and inspiring biographies. In his spare time, he enjoys watching detective fiction and playing cricket with his son.