Nathalie "Nath" Gatdula-Bernardo is the Vice President and Site Head of Sun Life Global Solutions (SLGS) Philippines, accountable for the services delivered out of the Philippines SLGS Contact Center, supporting operations for Canada, the United States, and SLGS Asia Technology. As the site head, she also manages and has an oversight of the Philippines Center’s enabling functions which includes Company Secretarial and Board Governance, Finance, Legal, Risk & Compliance, Human Resources, Communications and Business Excellence.
Nath brings with her over 20 years of executive experience in general management, technology service operations, HR services, supply chain management, digital transformation, and customer service delivery. Prior to joining SLGS, she held senior leadership positions at global companies such as Accenture, Inc., Coca-Cola Far East Ltd., and Hewlett-Packard Asia Pacific Ltd. Her proven track record ranged from leading and driving offshore and shared delivery centers towards profitable growth and high performance; servicing customers in different industries located across all regions.
In alignment with the SLGS strategy, Nath's role is pivotal in leading the organization's expansion plans and brand augmentation, while ensuring consistent and high-quality services delivery across diverse business lines and geographic regions.
Nath is a graduate of Bachelor of Science degree in Industrial Management Engineering with a minor in Chemical Engineering and a Master’s degree in Business Administration, both from
De La Salle University.
She likes to spend valuable moments with her family through travel and local adventures, cooking local delicacies, sharing her avid interests and collection of Filipino artworks.