Disability claim management services

If your client self-insures employee claims for short-term disability, we can professionally manage these claims and sick leave plans through our SunAdvisor® services. Besides easing the employer’s administrative burden and freeing up internal resources, our services ensure that claim decisions are more objective and that costs are better managed.

Explore our options:

Full-Service Advice-to-Pay

We manage all of the company's short-term disability claims, provide recommendations on disability duration, and coordinate return-to-work planning.

Advice Plus

All the features of our Full Service option, plus:

  • Check issuing and benefit calculation
  • W-2 tax preparation service available (at no additional charge)
  • Client has final authority on claim decisions

Whitepaper: Disability taxation and reporting

Learn more about Three-Year Look-Back Rule of IRC Section 105 which was designed to ensure consistent and fair taxability of group disability benefits.


The content on this page is not approved for use in New Mexico.

In all states except New York, SunAdvisor administrative services for self-insured disability plans are provided by Sun Life Assurance Company of Canada (Wellesley Hill, MA). In New York, SunAdvisor services are provided by Sun Life and Health Insurance Company (U.S.) (Lansing, MI). SunAdvisor services are not insurance.

Group insurance policies are underwritten by Sun Life Assurance Company of Canada (Wellesley Hills, MA) in all states, except New York, under Policy Form Series 93P-LH, 15-GP-01, 12-DI-C-01, 12-GPPort-P-01, 12-STDPort-C-01, 16-DI-C-01, TDBPOLICY-2006, and TDI-POLICY. In New York, group insurance policies are underwritten by Sun Life and Health Insurance Company (U.S.) (Lansing, MI) under Policy Form Series 15-GP-01, 13-GP-LH-01, 13-LTD-C-01, 13-STD-C-01, 06P-NY-DBL, 12-GPPort-01, and 12-STDPort-C-01. Product offerings may not be available in all states and may vary depending on state laws and regulations. The group insurance policies described in this advertisement provide disability income insurance only. They do NOT provide basic hospital, basic medical, or major medical insurance as defined by the New York State Department of Financial Services.

© 2017 Sun Life Assurance Company of Canada, Wellesley Hills, MA 02481. All rights reserved. Sun Life Financial and the globe symbol are registered trademarks of Sun Life Assurance Company of Canada. Visit us at www.sunlife.com/us.

SLPC 25187 08/19 (exp. 08/21)