Absence Management Solutions

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Managing and navigating absence is becoming increasingly complex

The growing number of Paid Family and Medical Leave laws, as one example, challenges even the most knowledgeable and resourced HR teams. Now more than ever, business leaders are looking to partners like Sun Life, a leader in the absence and disability market, for the expertise and agile technology to make absence easier.

Learn more about the complexities of managing absence

We're making absence easier

  • One state-of-the-art system
  • One claim submission triggers all the absence and disability related eligible benefits
  • Managed 100% by the experts at Sun Life
  • 24/7 access to digital platform
  • On-demand Learning Center and call center support

 

Easy Employer and Employee Experience 

  • Implementation expertise
  • Dedicated Client account management
  • Guided claim intake    
  • Single claim number
  • Dedicated case manager
  • Simple and clear correspondence

Easy Employer and Employee Experience 

  • Implementation expertise
  • Dedicated Client account management
  • Guided claim intake    
  • Single claim number
  • Dedicated case manager
  • Simple and clear correspondence
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Dynamic dashboards & customized reports

  • Robust employer reporting
  • Integrates absence, disability and state programs
  • Customize with employee attributes and  easily add, hide, filter and sort data elements
  • Grant access to Benefits Consultant

Accommodation Services

  • Sun Life can facilitate the interactive process through leave-as-an accommodation, stay-at-work, and return-to-work accommodation(s) as appropriate for the person.
  • Sun Life Accommodation Services include: Intake, gathering of medical documentation, follow-up, education and decision-support tools, employee communications, tracking, and reporting.

Are you ready to outsource your absence needs?

  • You need greater integration
  • You are ready for upgraded technology
  • You want to improve the experience for your organization
  • You are looking to increase efficiency 

  • Not ready for full outsourcing?

    FMLA Manager

    Offers cost-effective solutions that meets the needs of smaller employers with less complex HR/IT needs

    Learn More

  • IN THEIR SHOES: How to help employees navigate a leave of absence through empathy and information

    Sun Life research about the employee absence experience.

     

    Download whitepaper

This material is not legal advice and is provided for informational purposes only. 

In all states, except New York, Absence services are provided by Sun Life Assurance Company of Canada (Wellesley Hills, MA). In New York, Absence services are provided by Sun Life and Health Insurance Company (U.S.) (Lansing, MI). Absence services are not insurance and are not legal advice.

© 2022 Sun Life Assurance Company of Canada, Wellesley Hills, MA 02481. All rights reserved. The Sun Life name and logo are registered trademarks of Sun Life Assurance Company of Canada. Visit us at www.sunlife.com/us. 

SLPC 31915 11/22 (Exp 11/24)