When disaster or a tragedy strikes – Sun Life is ready to help
Sun Life is ready to assist Clients who have been affected by tragedies, weather, and fire events. Our thoughts are with all who have been impacted by these events.
Additional resources for support to share with your employees
You and your employees may find these resources helpful for additional support and information while dealing with the aftermath of a natural disaster:
- For Clients who have EAP By Design through Sun Life, sign into your guidanceresources.com account and enter your Web ID
- For Clients who do not have EAP through Sun Life, you can find helpful resources by visiting, guidanceresources.com/crisis
- For Clients who have Vision insurance through Sun Life, members may find helpful resources by visiting disaster.vsp.com
We also recognize that many may need extra time to make payments, help with filing claims or to report a temporary address change to receive disability and other claims payments without disruption. Clients can reach Sun Life at the following phone numbers:
- Individual life insurance: 800-862-6266
- Group/employer-based insurance: 800-247-6875
- Dental insurance: 888-811-1240
- Vision insurance: 800-877-7195
Please let us know if we can help.