Services

Capabilities

We enable Sun Life business through technology, new capabilities while keeping our focus on Client for Life moments.

Capabilities

We enable Sun Life business through technology, new capabilities while keeping our focus on Client for Life moments.

Our Services

Sun Life Global Solutions is a microcosm of Sun Life. We provide services and solutions to all Business Groups across the board. Over the course of our journey, Sun Life Global Solutions has evolved as a capability hub, creating many assets for the organisation like Client Care Centre, Operations, technology & what we call as Knowledge services which encompasses Finance shared services, actuarial and legal services, amongst others.

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Technology

The technology function at Sun Life Global Solutions is geared towards growing our existing business, deepening our client understanding, managing new age technology systems, and demonstrating thought leadership. We are committed to building greater domain expertise and engineering ability, delivering end to end solutions for our clients, and taking a lead in intelligent automation. Tech services at Sun Life Global Solutions have evolved in areas such as application development and management, Support, Testing, Digital, Data Engineering and Analytics, Infrastructure Services and Project Management.

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Operations

The Operations team supports businesses across different global Sun Life products for our group and individual clients. We take care of their needs, from acquisition to onboarding, from policy servicing to claims, essentially helping Clients through their entire journey with Sun Life, true to our long-term vision of helping our Clients achieve financial security and lead healthier lives

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Knowledge Services

We work with Sun Life teams across the group providing Knowledge Services, supporting them in areas like Business Excellence, ALM & Financial Reporting; Investment Operations supporting credit research, Equity Research and Financial modelling; Legal contracts and Actuarial support on modelling & IFRS 17. We also provide Business Analytics, Data Visualization and insights for global business teams.

Offering an expansive range of skills and state of the art solutions for our partners.

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