Explore how the right mix of benefit communication can help employees better understand and engage with their benefits. Sarah Silberberg, Director of Voluntary Solutions at Sunlife, shares how multimedia outreach can work together to meet employees where they are and make it easier to take the next step.
Insights & Events
Making benefits easier to use and manage
October 14, 2026
A more connected digital experience. Watch this webinar recording from October 8, 2026 to see enhancements to Sun Life Connect and the Member Portal that will provide greater claims transparency, simpler processes, and intuitive self-service tools.
Billing Made Easier: Best Practices and a First Look at What's New
September 09, 2026
The recording of the August 27 webinar Billing Made Easier: Best Practices and a First Look at What's New is now available. In this session, employers learn how to confidently manage billing and premium responsibilities, understand key billing concepts and payment expectations, and avoid common errors that can lead to delays. The webinar also includes a demonstration of the enhanced Billing experience in Sun Life Connect, showcasing new tools that make it easier to review bills, access billing history, download statements, and manage billing tasks online, along with self-service resources available through the Employer Learning Center.