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Healthcare is complicated, but with Health Navigator you have support throughout your health journey

Our member-focused approach gives you the objective guidance you need to be confident in your decisions and achieve the best health outcomes. All provided at no cost to you by your organization.

Get the personal support you need to navigate any healthcare challenge and get access to the best care for your needs. From establishing a preventive care team to connecting with the right mental health support to finding a specialist for a specific condition—our team is here to help.

Representatives are available Monday - Friday, 8:00 a.m. – 6:00 p.m. (ET)

Call 888-352-4969 or contact us online

Your health advocacy and care navigation services

We specialize in getting you the right care at the right time for any of your health needs. Our team of Care Advisors and medical experts can:

  • Answer questions to help you understand your condition, diagnosis, or health situation
  • Walk you through your treatment options and next steps
  • Gather, organize, and forward your medical records, when necessary
  • Help you find the best doctor for your situation, including primary care physicians
  • Expedite, schedule, and help you prepare for appointments
  • Obtain expert medical opinions from leading physicians and Centers of Excellence

Click here to learn more about your Health Navigator benefit 

Health Navigator support when you need it!

Save your Health Navigator digital contact card for easy access to our information when you need health support.

Add to your Apple Wallet by scanning the QR code with your mobile Apple device or click “Add to Apple Wallet” on your mobile Apple device. For all other devices, .

Click here save a PDF version
Download our Health Navigator ID card to your Apple wallet

Contact Health Navigator can help you with any health-related need or concern.

Complete a form or 888-352-4969 to talk with a Care Advisor.

PinnacleCare is a member of the Sun Life family of companies. PinnacleCare and its employees do not diagnose medical conditions, recommend treatment options or provide medical care, and any information or services provided should not be considered medical advice. Any medical decisions should be made only after consultation with and at the direction of your medical provider. Any person or entity who provides health care services following a referral or other service provided does so independently and not as an agent or representative of PinnacleCare.

Group stop-loss insurance policies are underwritten by Sun Life Assurance Company of Canada (Wellesley Hills, MA) in all states, except New York, under Policy Form Series 07-SL REV 7-12. In New York, group stop-loss insurance policies are underwritten by Sun Life and Health Insurance Company (U.S.) (Lansing, MI) under Policy Form Series 07-NYSL REV 7-12. Product offerings may not be available in all states and may vary depending on state laws and regulations. Product offerings may not be available in all states and may vary depending on state laws and regulations. The content on this page is not approved for use in New Mexico.

© 2022 Sun Life Assurance Company of Canada, Wellesley Hills, MA 02481. All rights reserved. The Sun Life name and logo are trademarks of Sun Life Assurance Company of Canada. Visit us at www.sunlife.com/us.

SLPC 31758 08/22 (exp.08/24)