We are committed to protecting the privacy of all personal information or data entrusted to us.
Our privacy commitment is about more than complying with applicable privacy laws. It’s about doing the right thing for the millions of people whose lives we touch every day. And it’s about delivering on our Purpose to help our Clients achieve lifetime financial security and live healthier lives.
Our guiding Client data privacy principles demonstrate our commitment to carefully and responsibly manage Client data at Sun Life:
- We use Client data to deliver on our Purpose
- We do not sell Client data
- We inform Clients about why we collect and use their data
Our Global Privacy Statement (“Statement”) applies to all our wholly owned subsidiaries and branch operations worldwide. We always strive to be more transparent about our privacy practices. This Statement provides an overview of how we collect, use and protect personal information belonging to anyone that interacts with us including clients, business partners or other third parties in our global business activities.
This Statement applies when you connect with us through our call centres, chatbots and other communication channels. We also provide more detailed information about your interactions with us when you visit our authorized websites, mobile apps and other electronic platforms (“Digital Properties”).
It’s our global commitment to use only fair and legal means to collect your information. We use it in a legal, respectful and fair manner. We comply with local laws and regulatory requirements in each country we operate in. For information about our local privacy practices, you can read our local privacy policies.