What to do if you suspect fraud
Contact us if you suspect fraud, believe you have been a target of a scam and/or receive a suspicious email or telephone call from someone that you suspect to be falsely representing Sun Life or if you have shared personal information with a scammer.
- Provide us with a copy of the email, letter and/or cheque or, if you were contacted by phone, the date and time of the call.
- Notify your local police department.
Contact us
Email: enterprise.security@sunlife.com
Telephone: (00) 1-519-888-2412 (collect calls accepted)
Toll free:
- North America: 1-888-224-8110
- Indonesia: 001-803-018-7812
- Philippines: 00-800-6000-6066
- China: 00-800-6000-6066
- Hong Kong: 0080-800-6000-6066
- India: 000-8001-007-632
- United Kingdom, Ireland & The Netherlands: 00-800-6000-6066
Calls are accepted 24 hours a day, 365 days a year.
Fax: (519) 741-0839