Contact us

Contact us

By Telephone:
441-294-6060

By Fax
441-296-4726

Monday - Friday
9:00am - 5:00pm EST

By Courier:
Sun Life Assurance Company of Canada
Washington House, 3rd Floor
16 Church Street
Hamilton HM 11
Bermuda

By Mail:
Sun Life Assurance Company of Canada
P.O. Box HM 3070
Hamilton HM NX
Bermuda

Our Customer Service queue prompts

Prompt Details
Option 1 Connects you with an In Force Customer Service Representative
Option 2 Connects you with a New Business Customer Service Representative
Option 3 Will allow you to enter the name of the person you would like to reach
Option 4 Will allow you to enter the extension of the person you would like to reach
Option 0 Will transfer you to our receptionist / general mail box
Options 3, 4 and 0 are available after 5:00PM Atlantic time and Holidays

For Bermuda residents

Sun Life Assurance Company of Canada discontinued the sale of products tailored to Bermuda residents. Inquiries regarding these products only should be directed to BF&M Insurance:

By Telephone:
441-295-5566

By Fax:
441-292-8604

By Mail:
BF&M Insurance
Wessex House
45 Reid Street
P.O. Box HM 717
Hamilton, HM CX
Bermuda

The Sun Life group of companies operates under the "Sun Life" name. Sun Life Financial Inc., the publicly traded holding company for the Sun Life group of companies, is not a product offering company and is not the guarantor of the obligations of its subsidiaries.

Life insurance products available through the international business based in Bermuda are offered by Sun Life Assurance Company of Canada (Bermuda Branch). These products may not be sold in the United States, nor to citizens or residents of the United States, nor to residents of Bermuda or Canada.

Wealth and Investment products sold through the international business based in Bermuda were issued by, and supported by the financial strength and claims paying ability of, Sun Life Financial Investments (Bermuda) Ltd. ("SLFIB"). SLFIB no longer markets the Wealth and Investment products, having discontinued new sales as of December 2015.

In certain communications, the company may be referred to as "Sun Life Financial International" strictly as a marketing name and no legal significance is expressed or implied.

Sun Life Financial Investments (Bermuda) Ltd., Hamilton, Bermuda, is regulated and licensed to conduct Investment Business by the Bermuda Monetary Authority under Bermuda's Investment Business Act.

The information and scenarios described herein are not intended as legal or tax advice. Tax treatment of offshore products has not been determined under the tax legislation applicable to you or any individual investor. Legal and tax consequences that may be applicable in any relevant jurisdiction will need to be considered for each investor's situation. Investors should consult with their tax advisors regarding the ownership of offshore products prior to investing.

SLB-3079 0919 exp. 0921