Contact us

Contact us

By Telephone:

Monday - Friday
9:00am - 5:00pm EST

By Courier:
Sun Life Financial
Washington House, 3rd Floor
16 Church Street
Hamilton HM 11

By Mail:
Sun Life Financial
P.O. Box HM 3070
Hamilton HM NX

Our Customer Service queue prompts

Prompt Details
Option 1 Connects you with an In Force Customer Service Representative
Option 2 Connects you with a New Business Customer Service Representative
Option 3 Will allow you to enter the name of the person you would like to reach
Option 4 Will allow you to enter the extension of the person you would like to reach
Option 0 Will transfer you to our receptionist / general mail box
Options 3, 4 and 0 are available after 5:00PM Atlantic time and Holidays

For Bermuda residents

Sun Life Assurance Company of Canada discontinued the sale of products tailored to Bermuda residents. Inquiries regarding these products only should be directed to BF&M Insurance:

By Telephone:

By Fax:

By Mail:
BF&M Insurance
Wessex House
45 Reid Street
P.O. Box HM 717
Hamilton, HM CX