We have an online provider portal where you can access that information for members. Just sign in to our provider portal to get started. You can also call 844-583-5036 to verify these details.
Plan effective date: 7/1/2023
Payor ID: 70123
Claims address:
Sun Life
PO Box 1618
Milwaukee, WI 53201-1618
Claims form - if you would like to mail your claims
You can use our find a dentist tool to see if you participate1 in the Sun Life Dental Network®.
Not currently participating in the Sun Life Dental Network®?
Contact your Dental Network Manager or complete this online form.
Learn more about the plans we are offering West Virginia public employees.
We have an online provider portal where you can access that information for members. Just sign in to our provider portal to get started. You can also call 844-583-5036 to verify these details.
You can log in here to get started.
Members can access their personalized dental ID cards by logging into the member portal.
The plans offer two cleanings within the benefit year so there is no requirement to wait six months.
To receive information and forms to join our PPO network, email ppoinforequests@sunlife.com or complete this online form. Dentists must meet our credentialing requirements and complete the application and contracting process to join the network.
When specialists are required, we recommend that referrals be made to a participating specialist in their PPO network so that patients can take full advantage or their in-network benefits. If you choose to refer a patient to an out-of-network specialist, you may do so, but we request that you inform the patient that they have the option to be referred to an in-network specialist if they desire.
You can reach out to us at 844-583-5036 or you can contact your Dental Network Manager.
Select a county from the list below to get contact information for your Dental Network Manager.
1 West Virginia PEIA employee will have access to Sun Life Dental Network®, which includes Sun Life’s affiliate, Dental Health Alliance®, L.L.C. (DHA®), and dentists under access arrangements with other dental networks.
Group insurance policies are underwritten by Sun Life Assurance Company of Canada (Wellesley Hills, MA) in all states, except New York. Products contain limitations, exclusions, reductions and restrictions. Issued contracts determine all plan features and benefits.
© 2026 Sun Life Assurance Company of Canada, Wellesley Hills, MA 02481. All rights reserved. The Sun Life name and logo are registered trademarks of Sun Life Assurance Company of Canada. Visit us at www.sunlife.com/wvpeia.