Sun Life Financial of Canada takes its obligations under applicable privacy laws very seriously. The aim of this statement is to provide you with details of how the data collected from you via this website or through other communication channels is processed:

  • Who is collecting information about you?
  • Does this website use cookies?
  • What information is being collected from you?
  • With whom will the information be shared?
  • How secure is that information?
  • Your rights.

Who collects information?

This website is operated by Sun Life Financial of Canada in the U.K. Sun Life Financial of Canada is the trading name in the U.K. of the Sun Life Financial of Canada group of companies listed in the legal notice.

This website may be hosted or operated by other companies from time to time but this will always be done under a written contract and on terms that ensure that all data collected from this website is only used as set out in this statement.

Does this website use cookies?

Cookies are small text files that are placed on your computer or mobile device that contain data related to websites that you visit. Cookies are widely used in order to make websites work, or to work more efficiently, as well as to provide information to the owners of the site.

Cookies that we use on our website

We only use cookies on the Sun Life Financial of Canada U.K. website (the “Website”) when they are essential to the way the site works.

This website uses session cookies, which are used to deliver the basic functions of a website i.e. to allow pages to remember technical changes or selections you may make between pages. Session cookies are temporary cookies and are generally erased when you close your browser.

Links from the Website do, however, redirect you to websites within the Sun Life Group or external companies that may contain cookies. If you follow a link to any of these other websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

You can turn off cookies in your browser settings. If you do turn them off, it is important to remember that this may prevent some sections of this website from working properly. You can find out more about turning off cookies at the independent website allaboutcookies.org.

What information do we collect?

Aggregated information

This is information about all of our visitors collectively such as what areas of our website visitors most frequently visit and which of the services that we offer they prefer to use. To protect our visitors' rights of privacy this information is anonymous and aggregated. Therefore no individual visitor can be identified from this information.

With whom will we share aggregate information?

We may share aggregate information with our business partners and website developers so that they too may understand how visitors use our site, so that together we can create a better overall experience for you. We may share personal information within the Sun Life Financial of Canada group of companies.

With whom will we share personal information that you choose to provide?

We do not collect personal data via this website; the only way we collect personal data is when you initiate communication with us via another channel.

If you call us using the contact details on this website we may record your call for our mutual protection and to improve service standards. Where you enquire about or apply for one of our products or services via another communication channel we may use your information to respond to your enquiry or to assess your application and administer your plan. We may pass your information to a third party providing services to us and any intermediary or other agent acting on your behalf.

For more information about how we process your data and your individual rights, please read our Customer Privacy Notice.

Please be aware that we may update and modify our privacy policy at any time. Please review this section each time you access and/or use our websites.

Thank you for using the Sun Life Financial of Canada website.


Questions about your privacy?

If you have concerns about your privacy at Sun Life, contact our Data Protection Officer at UK.Data.Protection@sunlife.com.

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