Legal information about using Sun Life websites in the United Kingdom

Legal information about using Sun Life websites in the United Kingdom

Learn more about our online usage terms and conditions in the United Kingdom ("UK").

We have set out below the terms on which you may use this website, including a number of important notices, and you should read these carefully before using this website. By using this site, you agree to these terms and also our privacy statement which sets out how we may use your personal information.

We may update the terms and conditions set out on this page and our privacy statement from time to time. By continuing to use this website after we make any such updates, you confirm that you've understood and agreed to be bound by them. You should revisit the relevant pages regularly to ensure that you've seen and are aware of the current terms and conditions and the current privacy statement, as they are binding upon you.

Company details

This is the official internet site of Sun Life of Canada in the UK.

Sun Life of Canada is the trading name of Sun Life Assurance Company of Canada (U.K.) Limited (Registered Number: 959082).

Sun Life Assurance Company of Canada (U.K.) Limited is incorporated in England with registered office at Matrix House, Basing View, Basingstoke, Hampshire, RG21 4DZ.  It is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Sun Life Assurance Company of Canada (U.K.) Limited is a member of the Association of British Insurers.

Sun Life Assurance Company of Canada (U.K.) Limited is a member of the global Sun Life Inc. Group of companies.

References to Sun Life of Canada (or “we”, “us” or “our”) in these terms are to the Sun Life of Canada.

Website use

The content of our website is intended as general information only and does not constitute investment advice, recommendation or investment research. We do not make any claim as to the suitability for any purpose or use of the website for any purpose.

The materials on this website are directed solely at, and are for use solely by, those resident in and who access this website from the United Kingdom. The products and services featured on this website are not available to any person or organisation resident or incorporated outside the United Kingdom and the information provided on this site does not constitute an offer to sell to, or the solicitation of any offer from, any person or organisation outside the UK.

Our website is for personal use by individuals only and must not be used in any way for commercial purposes.If we consider that you are using this website for commercial purposes, we may suspend or withdraw your access immediately and, if appropriate, pursue legal action against you.

By using this website, you represent and warrant that you meet these requirements. If you don't meet these requirements, you should not use this website.

Services on the website

We offer a number of services on our website for you to use at your convenience. We reserve the right to change, suspend, withdraw or suspend these services from time to time without prior notice. We will not be liable to you if for any reason the services are unavailable at any time or for any period.

If (i) you are mis-using our website or (ii) you are using our website in breach of any law or these Terms and Conditions, we may suspend or withdraw your access immediately and, if appropriate, pursue legal action against you including the right to claim against you for damages.


The copyright in the materials on this website, including all text, information, graphics, animation, and images, is owned by or licensed to Sun Life of Canada or, where provided by a third party, is owned by or licensed to that third party. The materials on this website may only be used by those who access it from the United Kingdom for their own personal reference or for applying for or receiving products or services from Sun Life of Canada. Such users are permitted to print, download or store on a temporary basis extracts from this website for such purposes only, and without alteration, addition or deletion. Any other use of the materials on this website is prohibited and neither this website nor any part of it may otherwise be copied, sold, licenced, reproduced, modified, decompiled, distributed or transmitted or used for any commercial purpose without our prior written permission or that of the relevant third party. All rights are reserved.

Trade marks

Sun Life of Canada, the Sun Life of Canada logo, SLOC and any other names, images and logos identifying Sun Life of Canada, its business, products or services are proprietary trademarks of Sun Life of Canada and whilst they may be reproduced in unamended form on materials downloaded from this website to the extent authorised above, they should not be otherwise used, copied, adapted or erased in any manner, context or media whatsoever. Where the names and logos of our fund managers or other service providers are used on this site, these may be proprietary trademarks of the relevant fund managers or service providers.


Sun Life of Canada does not exclude or restrict, and nothing in these terms should be read or construed as excluding or restricting, any duty or liability under the Financial Services and Markets Act 2000 (or any replacement legislation) or the associated rules and regulations for the conduct of business by us.

The terms and conditions under which any product or service is provided to you will govern our relationship with respect to that product or service. However, in relation to your access to and use of this website and its contents, Sun Life of Canada disclaim(s) all warranties, express or implied including but not limited to any express or implied warranties as to satisfactory quality, availability, fitness for purpose or as to the accuracy or completeness of the information contained in any of the materials on the website.

Whilst the website is updated regularly, we do not warrant that the information included in the website is current or that any of the products or services featured on the website are available either in the form advertised or at all. The materials appearing on this website are subject to change at any time without notice.

The advertisement of any product on the website and referral to any specific product(s) by us are indications only of the products offered by Sun Life of Canada and do not constitute a warranty by us that any such product or service is suitable for you. It is your responsibility to ensure that any product or service for which you apply is suitable for your specific needs. You should always read the product’s Key Features before making an investment decision. If you are unsure whether an investment is suitable for you, you should seek personal financial advice. Our customer services team can help you find an independent financial adviser. If you would like our assistance, please contact us during normal office hours. Telephone calls may be recorded.

Where any unit prices are displayed, these will be recently published prices, whereas instructions to execute any transactions, if accepted by us, will be based on the appropriate forward price calculated by us, in accordance with our procedures in force at the time. Stock quotes are likely to be delayed by at least 20 minutes and should not be relied upon for investment purposes.

This website contains materials produced by third parties and we accept no responsibility or liability in respect of any such third party materials. This website contains links to other websites and we do not endorse or otherwise accept responsibility or liability for the operation or content of other websites which are linked to this website (or referred to in or linked to such websites) which are not under our direct control. You should read the terms and conditions of those websites and you are responsible for determining the safety, content or validity of any third party website. No third party is permitted to link any other website to this website without obtaining our prior written consent.

Except to the extent that such exclusion is contrary to applicable law or regulation and except as stated above, neither we nor any third party contributing any information, research or analysis shall be liable for any losses or damages whatsoever, whether in contract, tort (including negligence) or otherwise, arising from this website, or from any interruption or delay in access to the website for whatever reason.

Compliance note

This website is designed to be informative and is for general guidance only. Where this website refers to particular Sun Life of Canada products, specific disclosures relating to those products may be given for your information. Comments made are based on our understanding of the law and HM Revenue & Customs practice (as at the date when that comment was published) which may change from time to time. Tax benefits of investments also depend upon individual circumstances. Investors should remember that unit values can go down as well as up and are not guaranteed, and that past performance should not be taken as a guide to future performance. If you withdraw from an investment in the early years, you may not get back the amount you invested. Full written details of Sun Life of Canada products are available on request. Any information offered will relate to the life assurance and  pension products of Sun Life of Canada, or may relate to other types of products or services of carefully selected partner companies not part of Sun Life of Canada. No personal financial advice or recommendations will be given.


This website (including this notice) shall be governed by English Law and the English Courts shall have exclusive jurisdiction over any disputes arising from this website. To the extent that any part of these conditions are found to be unlawful or unenforceable they shall not be applicable but the remaining conditions shall continue to apply. Failure by us to exercise any right or remedy under these terms and conditions or our privacy statement shall not constitute a waiver of that right or remedy, and shall not prevent us from exercising that right or remedy at any time in the future.

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