Legal information about using Sun Life websites in Canada

Legal information about using Sun Life websites in Canada

Conditions of use

Please read the following conditions of use carefully before using this site. These conditions of use also apply when you use a downloadable application, mobile device browser or other technology to access any features, functionality, content or information that is made available or provided on this site. You should review the conditions of use regularly as they may change at any time. References to "you" or "your" shall mean the person accessing or using this site. References to the "Sun Life group of companies", "we", "us" or "our" shall mean Sun Life Inc. and its affiliated companies. Additional or different conditions of use may apply to other Sun Life group of companies' sites, and you should review the conditions of use posted on the site(s) you wish to use. The Sun Life group of companies reserves the right to change the terms of use of its sites or discontinue them at any time upon notice to you. Notice may be given to you in writing, by email or by posting such notice on the relevant site.


Nothing on this site constitutes an offer to buy or sell products or services of the Sun Life group of companies. All products and services are subject to the terms and conditions of any applicable agreements.

Our products and services are available only in jurisdictions where they may be lawfully offered for sale. Not all products and services are available in all geographical regions.

This site is not intended to provide you with any personalized financial, accounting or tax advice. It should not be used as a substitute for personal advice from a representative of the Sun Life group of companies or an appropriate professional advisor. This site is not intended to provide you with any legal advice. If you require legal advice, please consult with your lawyer.

We make reasonable efforts to maintain the availability of this site. However, there will be times when this site will be unavailable for use or when we find it necessary to shut down this site for a period of time for maintenance, updates and other reasonable adjustments.

The products and services described in the Canada portion of the site are available only in the Canada. Nothing in this site is intended to constitute an advertisement for promotion of such products and services in other jurisdictions.

On certain pages of this site, stock quotes are provided by Interactive Data-Real Time Service, Inc. ("Interactive Data"). These stock quotes are delayed by at least 15 minutes and should not be relied upon for investment purposes.

Sun Life Inc., Interactive Data and their affiliated companies and representatives will have no liability:

(a) for the accuracy or completeness of the information provided by Interactive Data;
(b) for delays, errors, interruptions or omissions in such information;
(c) for actions taken in reliance on this information; or
(d) for loss or damages of any kind (including, without limitation, lost profits, indirect, special or consequential damages) arising from the provision of this information.;

In addition to these terms and conditions, your use of these stock quotes is subject to the following Interactive Data terms of use.

Certain performance and other information on this site relating to segregated funds and underlying mutual funds may be provided by third parties. The Sun Life group of companies will not be liable for any errors or delays in, loss or damages caused by, or actions taken in reliance on, this information.

Third-party tools and sites

The Sun Life group of companies may use third party service providers to provide certain tools and/or programs, some of which may be housed on a third party server or a site which has been independently developed by others. As such, while accessing this site you may be linked to such other third party servers. Access to other sites or use of any third-party tools or programs on this site are subject to all the terms and conditions found on such third party site(s). Some of these external websites and tools might not be accessible to persons with disabilities.

Third-party websites accessed by hypertext links appearing on this site may have been independently developed by others. We are not responsible for the contents or operation of such third party sites and we do not guarantee the accuracy of any information in them. The listing of an organization not affiliated with Sun Life group of companies on this site should not be interpreted as an endorsement of its services or products by any of the Sun Life group of companies or their representatives. The Sun Life group of companies disclaims any and all responsibility and liability for the accuracy, content, completeness, legality, reliability or operability of such third party websites or the services and resources available on them. Any concerns regarding any such service or resource should be directed to the particular service or resource.


The Sun Life group of companies is committed to respecting the privacy of your personal information. For further information on how we protect your personal information refer to our online privacy information. However, it is important to keep in mind that the Internet is not a secure medium of communication. For this reason, we cannot guarantee the privacy of any information you input, send to us, or request be delivered to you during its transmission over the Internet. We will not be responsible for any damages you or others may suffer as a result of the loss of confidentiality of such information in the course of transmission over the Internet. For additional information on the security features of this site, please refer to our online security information.


The content of this site is protected by copyright. Users of this site shall be entitled to copy information for their own non-commercial personal use but may not otherwise republish or reproduce any part without the prior written permission of the applicable Sun Life company. Republishing and reproducing includes any uploading or downloading the information on this site onto the Internet or any other local or international computer system, or otherwise providing access to the contents of this site. An acknowledgement of the source must be included whenever our materials are copied or published.

If you require further information on the uses that you may make of the information on this site or if you wish to obtain a license to reproduce or republish any material on this site, please send a request by email or contact Sun Life Assurance Company of Canada's Corporate Marketing & Communications Department, 1 York Street, Toronto, Ontario, M5J 0B6 Canada. Any infringement of our rights will result in appropriate legal action. The Sun Life group of companies disclaim any and all liability which may result from any unauthorized reproduction or use of the information on this site.


Sun Life Assurance Company of Canada and its affiliated companies respectively own or properly license all the trade-marks used on or in connection with the goods and services which they provide. The trade-marks are protected by Canadian and foreign trade-mark laws. All rights reserved.


Information provided on this site, including fund rates of return, account interest rates and unit values, is believed to be reliable when posted. However, we cannot guarantee that information will be accurate, complete and current at all times. All information in this site is subject to modification from time to time without notice. Please contact your financial advisor to obtain more exact product rates or values.

The Sun Life group of companies may provide you access to a mobile application. If the mobile application shows you the current market value of your mutual fund account or individual segregated fund contract, please be aware that it’s not your official account/contract statement. The information shown in the mobile application is provided as a supplementary service only. Please refer to your official account/contract statements.

Your use of this site shall be entirely at your risk. The Sun Life group of companies, their officers, directors, employees or agents thereof, as well as any person associated with the creation and maintenance of this site or its contents will not be responsible in any manner for any harm, loss or damage, however caused, arising out of your use of this site, including direct, indirect, special, third party or consequential damages. We will not be responsible for any detrimental reliance that you may place upon the site or its contents.


If any provision in these conditions of use is held invalid or unenforceable under applicable law, the remaining provisions will continue in full force and effect. These conditions of use shall be governed by and construed in accordance with the laws of the Province of Ontario and applicable laws of Canada. You hereby consent and submit to the non-exclusive jurisdiction of the courts of the Province of Ontario sitting in the City of Toronto in any action or proceeding related to your use of this site.

Buying insurance online in Quebec

If you prefer the ease and convenience of buying insurance online and live in the province of Quebec, here is some information that Quebec legislation and the Autorité des marchés financiers (AMF) require Sun Life tell you.

Name of our firm

Sun Life Financial Distributors (Canada) Inc.

Contact information

Address of principal office in Quebec
1155 Metcalfe St, 7th Floor
Montreal QC H3B 2V9

Our firm is registered with the AMF under number 510238 in the sectors of Insurance of persons, Group insurance of persons and Financial Planning. Click here to view the AMF Register of firms and individuals authorized to practise.

Information on the insurer

Sun Life Assurance Company of Canada is the insurer, and a member of the Sun Life group of companies.

227 King Street South PO Box 1601, Stn Waterloo
Waterloo ON N2J 4C5

Sun Life’s problem resolution process

If you’re unhappy with a Sun Life product or service, we want to hear from you. Click here.

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