Your health advocacy and care navigation services
We specialize in getting you the right care at the right time for any of your health needs. Our team of Care Advisors and medical experts can:
Answer questions to help you understand your condition, diagnosis, or health situation
Walk you through your treatment options and next steps, and gather, organize, and forward your medical records, when necessary
Help you find the best doctor for your situation, including primary care physicians
Expedite, schedule, and help you prepare for appointments, and obtain expert medical opinions from leading physicians and Centers of Excellence
Contact a Health Navigator Care Advisor
Get the personal support you need to navigate any healthcare challenge and get access to the best care for your needs. From establishing a preventive care team to connecting with the right mental health support to finding a specialist for a specific condition—our team is here to help.
Representatives are available Monday - Friday, 8:00 a.m. – 6:00 p.m. (ET)
Call 888-352-4969 or contact us online.
Health Navigator is provided by PinnacleCare. PinnacleCare is a member of the Sun Life Financial Inc. (“Sun Life”) family of companies. PinnacleCare and its employees do not diagnose medical conditions, recommend treatment options or provide medical care, and any information or services provided should not be considered medical advice. Any medical decisions should be made only after consultation with and at the direction of the member’s medical provider. Any person or entity who provides health care services following a referral or other service provided does so independently and not as an agent or representative of PinnacleCare.
Group stop-loss insurance policies are underwritten by Sun Life Assurance Company of Canada (Wellesley Hills, MA) in all states, except New York, under Policy Form Series 07-SL REV 7-12 and 22-SL. In New York, Group stop-loss insurance policies are underwritten by Sun Life and Health Insurance Company (U.S.) (Lansing, MI) under Policy Form Series 07-NYSL REV 7-12 and 22-NYSL. Policy offerings may not be available in all states and may vary due to state laws and regulations. Not approved for use in New Mexico.
© 2026 Sun Life Assurance Company of Canada, Wellesley Hills, MA 02481. All rights reserved. The Sun Life name and logo are registered trademarks of Sun Life Assurance Company of Canada. Visit us at www.sunlife.com/us.
#1752561805 09/25 (exp. 09/27)