Respecting your privacy in the Dubai International Financial Centre

We are committed to protecting your Personal Information

Sun Life is committed to respecting your privacy. The information gathered and retained by us from your use of the Services will only be used by us. We will not provide or sell any information about you to unpermitted third parties. We may share information about you as necessary with third parties which provide services to us. These third parties are prohibited from using your personal information for any other purpose.

In the DIFC, we operate Sun Life (DIFC) Limited (referred to here as "Sun Life Private Wealth"). If Sun Life Private Wealth uses information about you that can identify you, we are committed to using your personal information in a lawful and fair manner, and in compliance with the DIFC Data Protection Laws (Law No. 5 of 2020). This Privacy Notice is designed to comply with our privacy notice requirements.

Requesting access to or limiting the use of your information

To obtain access to, or make a request for limiting the use of, correcting, blocking, erasing or destroying your personal information, please submit a written request to the Sun Life Private Wealth Access Request e-mail address listed below. This request must include sufficient information to enable us, with reasonable effort, to identify the personal information that is relevant to your request. Your request must also include all necessary contact information for us to respond to your request and validate the identity of the requestor.

You will be contacted promptly by the Sun Life Private Wealth governance team to confirm our receipt of your request.

Please submit written requests to the following email box: Personal.Information.Access.Request@sunlife.com

Sun Life Private Wealth reserves the right to update this privacy notice at any time and as may be prudent or necessary to reflect changes in our privacy practices or legal requirements.

Please note the following information associated with any request we receive from you:

• We require your accurate and complete name and contact information.
• We will promptly confirm our receipt of your enquiry or instructions.
• We will take a reasonable amount of time to process your enquiry or instructions and respond to your request, but usually no more than 45 days (depending upon the nature and complexity of your request).

The Company reserves all of its rights and protections afforded to it under the DIFC Data Protection Laws (Laws No. 5 of 2020).

Privacy Officer contact information

For inquiries or concerns regarding our handling and use of your personal information, please contact our Privacy Officer.

• Privacy Officer: Nathaniel H. Lane
• Email: PrivateWealth.Privacy.BM@sunlife.com 
• Phone: 1-781-446-1189
• Mail: Sun Life Private Wealth Privacy Officer
  • Washington House, 3rd Floor
    16 Church Street
    Hamilton HM11
    Bermuda