United Healthcare

Gain Access to UnitedHealthcare Patients (Updated October 1, 2021)

Dental Health Alliance®, L.L.C. (DHA®) is excited to share that we have entered into an arrangement with Dental Benefit Providers, Inc., the company that provides network administration for certain UnitedHealthcare companies, that may increase your potential patient base. UnitedHealthcare members with plans that utilize the UHC National Options PPO 30 Network will have in-network access to DHA providers in all states except California beginning on October 1, 2021. In California, access will begin on November 1, 2021. This access by certain UnitedHealthcare companies is in accordance with your agreement with DHA*.

How to participate

  • No action is needed to participate, and you may opt out of this arrangement at any time.
  • If you do not wish to participate in this arrangement, please email us at ppoinforequests@sunlife.com by September 17, 2021 (for providers in all states except California) or October 18, 2021 (for providers in California).
  • To opt out of becoming a participating provider for UMR, Inc. as of October 1, 2021 (November 1, 2021 in California), please email us at ppoinforequests@sunlife.com by December 31, 2021. Please note that opting out of participating with UMR will also opt you out of participating with the other UnitedHealthcare companies through this arrangement.

If you have any questions, please contact DHA at 800-434-2638.

Important details about this new arrangement:

How do I determine whether my DHA fees apply?

If you have questions regarding your participation status or reimbursement rates, please contact UnitedHealthcare at 1-800-822-5353 on or after October 1, 2021 (November 1, 2021 for California providers).

Which companies are participating with this arrangement?

Click here to view a list of all participating companies.

When a member comes to your office for care:

Check patient eligibility/benefits and verify that the patient's plan has access to the DHA network through this arrangement by calling 800-822-5353 or the number on the back of the member's ID card.

Sign up for the Provider Web Portal for real-time status updates:

Register for the provider web portal and utilize it to submit claims, receive claim payment estimates, verify member eligibility and sign up for direct deposit. Go to uhcdental.com to sign up and learn more.

Submit Claims Using the Following Tools:

Submit your usual charges when billing services for these members; the appropriate reimbursement schedule will be applied at the time of payment. If you have any questions regarding claims or payment, please refer to the member's ID card or contact UnitedHealthcare at:

Online

Visit United Healthcare

Mail

UnitedHealthcare
PO Box 30567
Salt Lake City, UT 84130

Electronic Payor ID

52133

Phone

800-822-5353

Monday - Friday, 7:00 a.m. - 10:00 p.m. (CT)

Interactive voice response is available 24/7/365

Rocky Mountain Health Maintenance Organization, Inc.

UnitedHealthcare Insurance Company of the River Valley

UnitedHealthcare Plan River Valley, Inc.

UnitedHealthcare of Alabama, Inc.

UnitedHealthcare of Arizona, Inc.

UnitedHealthcare of Arkansas, Inc.

UnitedHealthcare of Colorado, Inc.

UnitedHealthcare of Florida, Inc.

UnitedHealthcare of Illinois, Inc.

UnitedHealthcare of the Midlands, Inc.

UnitedHealthcare of the Mid-Atlantic, Inc.

UnitedHealthcare of Mississippi, Inc.

UnitedHealthcare of Georgia, Inc.

UnitedHealthcare of North Carolina, Inc.

UnitedHealthcare of South Carolina, Inc.

UnitedHealthcare of Texas, Inc.

UnitedHealthcare of Utah, Inc.

UnitedHealthcare of Wisconsin, Inc.

Neighborhood Health Partnership, Inc.

UnitedHealthcare of New England, Inc.

UnitedHealthcare of Ohio, Inc.

UnitedHealthcare of Kentucky Ltd

Optimum Choice, Inc.

MAMSI Life and Health Insurance Company

UnitedHealthcare Insurance Company

UnitedHealthcare Insurance Company of Illinois

UnitedHealthcare Insurance Company of New York

Oxford Health Insurance, Inc.

UnitedHealthcare of Oklahoma, Inc.

UnitedHealthcare of Washington, Inc.

UnitedHealthcare Benefit Plan of California

UnitedHealthcare of New York Inc.

UnitedHealthcare Community Plan, Inc.

UnitedHealthcare of Pennsylvania, Inc.

Oxford Health Plans (NJ), Inc.

Oxford Health Plans (CT), Inc.

UnitedHealthcare Life Insurance Company

All Savers Insurance Company

United HealthCare Services, Inc.

UMR, Inc. (a subsidiary of United HealthCare Services, Inc.)

*Participation is subject to your right to opt out of this arrangement and this client's right to determine which DHA providers to accept and retain in its network.

**Updated as of October 1, 2021