Dental Health Alliance®, L.L.C. (DHA®) is excited to share that we have entered into an arrangement with Cigna to access the DHA network which may increase your patient base. Effective March 1, 2025, members whose PPO dental coverage is insured or administered by Cigna will have in-network access to the DHA network in all states as provided in your agreement with DHA1.
Cigna Health and Life Insurance Company
Connecticut General Life Insurance Company
PPO dental coverage in all states
Includes health insurance exchange plans in:
Your DHA fee schedule will apply when you provide covered services to Cigna PPO members; however, if you are also an in-network provider for another network accessed by Cigna, a different fee schedule may apply. If you have questions regarding your participation status or reimbursement rates, please contact Cigna at 800-244-6224 on or after March 1, 2025.
To determine how Cigna calculates comprehensive orthodontic claim payments, we recommend submitting a predetermination prior to beginning the treatment to confirm your expected payments.
Note: Cigna's claim payment calculation is based on treatment duration and may impact your compensation for comprehensive orthodontic service.
For more information about how Cigna pays orthodontic claims, please reference the following link: https://dentalprovidernewsroom.com/dppo/tips-for-getting-paid-correctly-on-orthodontia-claims/?brand=. If you have any question or would like additional details, please call Cigna at 800-244-6224
If you do not wish to participate with Cigna for orthodontic services, you may opt out of this arrangement using the information above. If you choose to participate in this arrangement, you agree that your payment for orthodontic treatment will be calculated in accordance with Cigna's payment policies when treating Cigna members.
Check patient eligibility/benefits and verify that the patient's plan utilizes one of the following networks:
Visit Cigna to learn how to register online, for access to check patient eligibility and benefits, view claim status and remittance documents, sign up for electronic payments, submit claims and more.
Submit your usual charges when billing services for these members; the appropriate reimbursement schedule will be applied at the time of payment. If you have any questions regarding claims or payment, please refer to the patient ID card or contact Cigna with options below.
Cigna
PO BOX 188037
Chattanooga, TN 37422
62308
800-244-6224
Interactive voice response is available 24/7/365
Please check back regularly as additional network names may be added.
We hope you are excited to participate in this opportunity. If you have any questions, please contact DHA at 800- 434-2638.
1 Participation is subject to your right to opt out of this arrangement and this client's right to determine which DHA providers to accept and retain in its network.
