Your health advocacy and care navigation services
Welcome to Health Navigator powered by PinnacleCare, available to eligible Pfizer colleagues enrolled in a Pfizer Medical Plan and their covered dependents. Health Navigator is also available to members’ adult children, parents, parents-in-law, siblings, and siblings-in-law not on the medical plan.
This expert medical opinion service is available at no cost.
Get an expert medical opinion (including second opinions) from leading physicians and Centers of Excellence
Find the right specialist
Review treatment options and next steps
Help you schedule and prepare for appointments
Get answers about a diagnosis or health concern
Organize and share medical records, as needed
Work one-on-one with a Care Advisor for objective guidance
Provide you objective guidance to be confident in your treatment decisions
Contact a Health Navigator Care Advisor
Get the personal support you need to navigate any healthcare challenge and get access to the best care for your needs. From establishing a preventive care team to connecting with the right mental health support to finding a specialist for a specific condition—our team is here to help.
Representatives are available Monday - Friday, 8:00 a.m. – 6:00 p.m. (ET)
Call 888-352-4969 or contact us online.
This benefit is available to eligible Pfizer colleagues enrolled in a Pfizer Medical Plan and their covered dependents (including adult children, parents, parents-in-law, siblings, and siblings-in-law not on the medical plan) at no cost to you.
Health Navigator is provided by PinnacleCare. PinnacleCare is a member of the Sun Life Financial Inc. (“Sun Life”) family of companies. PinnacleCare and its employees do not diagnose medical conditions, recommend treatment options or provide medical care, and any information or services provided should not be considered medical advice. Any medical decisions should be made only after consultation with and at the direction of the member’s medical provider. Any person or entity who provides health care services following a referral or other service provided does so independently and not as an agent or representative of PinnacleCare.
© 2026 Sun Life Assurance Company of Canada, Wellesley Hills, MA 02481. All rights reserved. The Sun Life name and logo are registered trademarks of Sun Life Assurance Company of Canada. Visit us at www.sunlife.com/us.