Health Navigator Bill Resolve provides you medical billing and claim advocacy and negotiation services for your medical bills.
Answer a few brief questions below to get started and a Bill Resolve Advisor will reach out for details at a time that is convenient for you.
We set up a call with you to gather details about your medical billing challenges and review supporting documentation like your Explanation of Benefits (EOB), health insurance schedule of benefits, or medical bill.
Your Bill Resolve Advisor will research your case and report back to you with a strategy for resolution, including a detailed explanation of how your health insurance company processed your medical claim.
Your Bill Resolve Advisor is working to get you the best possible billing outcome so you can focus on what matters most – your health.
Health Navigator is provided by PinnacleCare. PinnacleCare is a member of the Sun Life Financial Inc. (“Sun Life”) family of companies. PinnacleCare and its employees do not diagnose medical conditions, recommend treatment options or provide medical care, and any information or services provided should not be considered medical advice. Any medical decisions should be made only after consultation with and at the direction of the member’s medical provider. Any person or entity who provides health care services following a referral or other service provided does so independently and not as an agent or representative of PinnacleCare.
Group stop-loss insurance policies are underwritten by Sun Life Assurance Company of Canada (Wellesley Hills, MA) in all states, except New York, under Policy Form Series 07-SL REV 7-12 and 22-SL. In New York, Group stop-loss insurance policies are underwritten by Sun Life and Health Insurance Company (U.S.) (Lansing, MI) under Policy Form Series 07-NYSL REV 7-12 and 22-NYSL. Policy offerings may not be available in all states and may vary due to state laws and regulations. Not approved for use in New Mexico.
© 2026 Sun Life Assurance Company of Canada, Wellesley Hills, MA 02481. All rights reserved. The Sun Life name and logo are registered trademarks of Sun Life Assurance Company of Canada. Visit us at www.sunlife.com/us.
SLWC-2405
#1342408139 04/26 (exp 04/28)