Warning to Sun Life shareholders about Obatan LLC offer: Sun Life is not associated with Obatan LLC and does not recommend or endorse this offer. Investors should exercise caution with mini-tender offers. Learn more
Fraud alert! We will never ask for money as part of the application process:
We’re aware of fraudulent job postings and offers of employment posted on social media, job boards and messaging apps. We don’t ask for payment or deposit as part of our recruitment process. All our roles are posted on our Workday career site. It’s the only way a candidate can apply to a role at Sun Life.
Please be cautious. Here’s how you can protect yourself and what to do if you suspect fraud.
For dentists and dental offices
-
About
- About overview
- Support
- COVID-19
- Newsroom
-
Insights & events
- Insights & events overview
- The do’s and don’ts of mandatory COVID-19 vaccines
- Mask requirements in the evolving vaccination workplace
- Looking to improve Cardiac outcomes in Disability
- Mental Health in the Workplace: It Starts at the Top with Regular, Real Required Conversations
- Breast Cancer Awareness - Schedule your screening!
- Diabetes Awareness – What is Diabetes?
- Type 1 diabetes and the high cost of insulin
- Employment law: Requests to telework as an ADA accommodation post-COVID
- 2022 Sun Life Stop-Loss Research Report: High-cost claims and injectable drug trends analysis
- Let’s increase life insurance awareness
- Real-time API connectivity
- Empowering employees and employers with services to meet todays healthcare challenges
- Collective Trauma: A Guide for your Organization
- The First 100 Days: The Biden administration's impact on the employee benefits industry
- COVID-19 Vaccines and the path forward
- Year-in-review: Key absence and disability compliance developments from 2020
- The U.S. Supreme Court Weighs in on COVID-19 Vaccine Mandates
- Vaccine mandates under Biden’s COVID-19 Action Plan
- Group stop-loss captives: A path to self-funding
- Connecticut Paid Family and Medical Leave webinar
- First Look: Impacts Of The 2020 Election
- The final countdown: 2020 Pre-Election Update
- How to prepare for a successful virtual enrollment experience this upcoming enrollment season
- Updates on COVID-19 Legislation, Employer Compliance and Liability Issues
- The evolving world of gene therapies: What employers need to know today, tomorrow and beyond!
- Learn about the federal COVID-19 legislation updates and the state of the 2020 presidential election.
- Supplemental Health benefits can close coverage gaps and ease medical plan decision making
- Million dollar claim cost drivers and legislative updates
- Leave and accommodation compliance Fall 2019
- COVID-19 Response: Employment Compliance Considerations for Re-opening the Workplace
- How the CARES Act’s loan programs could protect your Business Employees and Benefits
- Compliance Issues Related to COVID-19 Vaccine Mandates by Employers
- Get to know Sun Life’s new Client onboarding experience
- 2022 Mid-year Compliance Update
- 2022 High-cost claims and injectable drug trends analysis
- Current healthcare challenges and impacts on the future of care
- The growing role of digital innovation in insurance
- An introduction to help meet your COVID-19 vaccine and testing needs
- Employer compliance challenges regarding COVID-19 vaccine mandates and testing
- Updates and answers to your questions on COVID-19 vaccines and more
- What employers need to know about federal infrastructure negotiations and vaccine mandates
- Creating a culture of mental wellness
- Compliance 2021 mid-year update: Key leave, accommodation and COVID developments
- 2021 High-cost claims and injectable drug trends analysis
- Client story: Julie
- Client story: Manny
- Client Story Eddie
- Client Story Doreen
- Client Story Cristie
- Closing Coverage Gaps
- Health Advocacy & Care Navigation
- Clinical & Oral Health
- Digital Innovation
- Mental Wellness & Behavioral Health
- Absence, ADA, & Compliance
- Managing Self-funded Risk
- ComPsych Webinar: Support in an Uncertain World
- It’s Booster Season!
- Impacts of Blood Cancer
- Bundling dental and vision to help employees build their diabetes health care team
- 2022 Year in Review Compliance Update Webinar
- Caring for our members means more than protecting their income
- FMLA Leave Administration Tuneup: Employer Choices Worth Reviewing
- How Do You Manage Mental Health Conversations To Ensure Compliance
- 2023 High-cost claims and injectable drug trends analysis
- Careers
- Our senior leadership
- Our community involvement
- Our financial strength
- Diversity, equity and inclusion
How to work with us digitally
There are many ways to work with Sun Life Dental, however connecting digitally is more important than ever.
We offer Providers online access to plan information for Sun Life members through our online portal. Registration and use is simple and can be accessed 24/7.
Look up patient benefit and plan information. If you are a new user, simply select Create an account to register.
Tip! Your patients with Sun Life Dental can also register their account in the portal to access plan and benefit information, and to see their explanation of benefits.
How do I sign up for electronic claims submission?
Sun Life accepts claims from Change Healthcare and Tesia. To learn more, visit:
Can I send attachments to Sun Life electronically?
Yes, contact National Electronic Attachment (NEA) or Tesia for specifics.
- NEA: (P) 770-441-3323 or www.nea-fast.com
- Tesia: (P) 800-724-7240 or www.tesia.com
Sun Life’s electronic payer number
- 70408
Simply call our toll-free number 800-442-7742, input some patient information and we’ll send you a fax with detailed plan and benefit information.
You can also read our benefits & eligibility flyer
Answers to top questions
If your patients with Sun Life Dental coverage express concern about their dental coverage, let them know we have taken steps to help
Sun Life has lengthened payment grace periods, extended continuation for all benefit plans, including dental, and modified our rehire provisions to help those impacted by temporary layoff or furlough keep their coverage. Individuals may also be eligible to COBRA their dental benefits.
We are here to help should your patients have questions. Please guide them to contact Sun Life’s Dental claims team at: 800-442-7742
Are you providing services through teledentistry today? Our current environment has necessitated that more evaluative services temporarily be delivered in this manner. If so, it is important to know that Sun Life accepts teledentistry claims.
Please continue to submit claims as you normally do. Sun Life allows the benefit for D0140 when performed with a D9995 (Synchronous Teledentistry). These evaluations are subject to the same policy provisions, copayments and frequencies as an office visit.
Our financial strength
With over 150 years of history, we’ve got you covered.
-
Public health resources
-
Provider resources
Learn more from the American Dental Association's
COVID-19 Center. · HHS CARES Act Provider Relief Fund for Providers.
Group insurance policies are underwritten by Sun Life Assurance Company of Canada (Wellesley Hills, MA) in all states except New York. In New York, group insurance policies are underwritten by Sun Life and Health Insurance Company (U.S.) (Lansing, MI).
© 2022 Sun Life Assurance Company of Canada, Wellesley Hills, MA 02481. All rights reserved. The Sun Life name and logo are trademarks of Sun Life Assurance Company of Canada. Visit us at www.sunlife.com/us.
SLPC 30172 2/22 Exp. 5/24