Sun Life ASC Launches an Integrated Program for Employee Experience and Welfare

September 26, 2019

Sun Life ASC Launches an Integrated Program for Employee Experience and Welfare

Sun Life Asia Service Center (ASC) Gurgaon, has launched Utopia – a unique employee centric multi-year program focusing on key aspect of employee growth and development – wellness, people engagement, mental health, learning career and recognition.

 

A three-year program, Utopia is the first of its kind intense employee development program to be executed at Sun Life ASC. Under the Utopia Program, the company has also identified mental health and awareness as a key element and launched many initiatives to promote good mental health of its employees. The company has partnered with Doctor Insta to provide and support 24*7 counselling to its employees. Till date 840 employees have registered with Doctor Insta. Employees can have a doctor or a counsellor on call. The entire information is confidential and does not reflect on the employee’s career graph.

 

Utopia also brings to its employees a new and evolved People Connect framework to align with the changing ways of working and ensuring that employees’ suggestions and concerns are heard. There are approximately 11 people Connect forum to hear grievances and provide advice. Employee engagement predictive analytics like chatbots help analyse employee sentiment and plan talent flow to improve employee wellbeing and build improved employee engagement programs.

 

About SunLife Asia Service Centre India (ASC)

Sun Life Asia Service Centre (ASC) in India provides Business Processing, IT, and Investment Research shared services to Sun Life's global businesses. The 24*7 centres also offer contact centre and enterprise infrastructure to Sun Life’s businesses. ASC India and ASC Philippines work in perfect harmony to support Clients through all stages of Client and software life cycle for Sun Life in Canada, the US, and Asia. Over the years, the ASC has achieved scale and operational maturity by integrating closely with Sun Life’s corporate functions. The centres support Individual Insurance & Wealth, Group Benefits, Group Retirement Services, Document Services and Client Solutions services for Sun Life.

For additional information on Sun Life ASC, please visit: https://www.sunlife.com/asiaservicecentre

 

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