ASC-Philippines Careers

We move as ONE!

At Sun Life Asia Service Centre-Philippines, we move as one to reach our desired scale, provide innovation and cultivate service-excellence culture. Help us move this vision and join our team!

We move as ONE!

At Sun Life Asia Service Centre-Philippines, we move as one to reach our desired scale, provide innovation and cultivate service-excellence culture. Help us move this vision and join our team!

Technology

Senior Delivery Manager

The position will be responsible for driving the delivery for the Group and Pension programs at the regional level for Asia. Projects will typically use the Agile and SDLC methodology.

Test Environment and Data Specialist

The position will be a central resource in providing planning, configuration and data coordination for all testing environments to all Sun Life Financial Asia Business Units.

Solutions Designer

The position will develop business requirements of applications and projects of medium size and/or complexity.  The position also reviews, analyzes, and evaluates user needs.

UI/UX Designer

The position will be in-charge of designing the screens or pages on Mobile Apps and Websites visually creating the ideal user experience path based on user requirements. The UI/UX designer must be familiar and be able to implement the style guides in Sun Life as well as a consistent design across the application. 

Test Analyst 2

The position will participate in developing and executing tests for various types of testing including functional, integration, intersystem, platform etc. using defined best practices.

DevSecOps Lead

The position will be responsible for the automation of all manual tasks for projects supported in order to enable continuous integration and continuous deployment frameworks. He is expected to guide junior team members on the day to day tasks assigned to the team.

RPA Systems Analyst

The position will identify and translate the automation system requirements into software automation design documentation taking into account best practices including but not limited to security, business continuity, availability, disaster recovery, compliance, common use applications, interoperability, reusability, portability, standardization, and supportability focusing on Robotics Automation (RPA/RDA).

Business Systems Analyst

The position will be responsible for the identification, analysis and development of business requirements for systems development projects; defining and reviewing the design of the proposed system solution; leading and managing systems development following agreed business requirements; and testing, implementation and documentation of the supported systems used in the assigned business unit.

Systems Analyst 2

The position will be responsible for the development experience using the programming language. The Systems Analyst must have had experience in developing backend applications (APIs, Microservices) preferably in Java, Springboot or NodeJS, docker development.

Operations

Client Care Representative

The position is accountable for providing outstanding customer service and support by resolving telephone inquiries in our in-bound Customer Care Centre. In doing so, you will enhance customer relationships and contribute to building customer loyalty through the delivery of accurate and timely information.

Knowledge Services and Enabling Functions

Associate Director, Financial Planning and Analysis

The position is responsible for budget, forecasts, strategy plan, business cases, quote Billing rates for Sun Life ASCP services. The role is also responsible for providing strategic advice to ASCP Leadership team on P&L, revenue, expenses, billing rates, forecasts, budgets.

Process Improvement Manager

The position is responsible for analysis, development and ongoing improvements to business practices, processes, procedures and tools. Reviews, analyzes, and evaluates user needs. The role will also develop specific business processes and facilitates implementation.

HR Business Partner (Technology)

The HR Business Partner (HRBP) is responsible for aligning business objectives with employees and management in designated functions within ASCP Technology. The position will serve as a strategic consultant to management on Human Resources-related issues and would act as an employee champion and change agent.

Talent Acquisition Manager

The position will be directly responsible for managing every stage of recruitment and candidate selection in the organization in niche hiring - attracting talent, vetting candidates, and advising the business on the best recruitment practices and processes.