Talk to us
Learn who to contact within our organization for different types of information and services. Use the contact information below for general inquiries or click on a division category below for more specific contact information.
General inquires
Sun Life Financial
One Sun Life Executive Park
Wellesley Hills, MA 02481
Telephone: 1-800-SUN-LIFE (786-5433)
Email: USWeb_General_Information@sunlife.com
Annuities Open
Sun Life Financial U.S. AnnuitiesRegular mailSun Life Annuity Service Center PO Box 9133 Wellesley Hills, MA 02481-9133 Overnight mail Sun Life Annuity Service Center 112 Worcester Street Wellesley Hills, MA 02481 |
New York policyownersRegular mail Overnight mail |
Phone contactsClient service: 800-752-7216 |
Life insurance Open
Universal Life/Whole Life policies |
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For general correspondence For premium payments For overnight mail |
For NY general correspondence For NY premium payments |
Variable Life policies |
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For general correspondence For overnight mail |
For NY general correspondence Sun Life Insurance and Annuity Company of New York P.O. Box 9191 Wellesley Hills, MA 02481-9191 Phone: 866-702-6998 Fax: 888-863-8311 E-mail: Variablelife-info@sunlife.com |
Term Life policies |
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For policies beginning Overnight mail for |
For all other policies Overnight mail for all other policies |
Employee Benefits Group Open
Employee Benefits Group contact information
Mail
Sun Life Financial
SC 2350
Wellesley Hills, MA 02481
Email
Group_eCommerce@sunlife.com
Phone
800-247-6875
Corporate Open
Media inquiries
Tim Stone
Sun Life Financial
SC 1214
One Sun Life Executive Park
Wellesley Hills, MA 02481
Phone: 800-SUN-LIFE (786-5433), ext. 2185
Email: tim.stone@sunlife.com
General inquiries
Sun Life Financial
One Sun Life Executive Park
Wellesley Hills, MA 02481
Phone: 800-SUN-LIFE (786-5433), ext. 1955
Email: USWeb_General_Information@sunlife.com
Investor relations
Institutional investors and analysts can contact us at:
Email: investor.relations@sunlife.com
To report suspected fraud/ethics violations
Paul A. Finnegan
Fraud Reporting Officer
Sun Life Financial, SC2335
One Sun Life Executive Park
Wellesley Hills, MA 02481
Phone: 800-432-1102 ext. 6794
Email: paul.finnegan@sunlife.com
Sun Life Financial is committed to protecting customer, policyholder and company assets. To fulfill this commitment, Sun Life Financial has developed internal controls to safeguard assets, including controls to detect and prevent fraud. Customers, policyholders, agents, and employees are encouraged to contact the company to report suspected fraudulent or dishonest activity which may potentially impact Sun Life Financial or parties with which it has a relationship. Contact information is listed below. All calls and correspondence using the following phone number, e-mail, and address will be treated in a confidential manner. If you wish to be contacted, please leave your name and contact information. Typically, an investigator will respond within one business day after the information is provided. You may also leave an anonymous message. However, to be of value, information left in an anonymous message should be verifiable and be sufficiently detailed so as to allow Sun Life Financial to initiate an investigation.
Access your account
Sun Life Rising Star Awards
Visit sunliferisingstar.com for more information.
Marketing contacts
Media Relations
Tim Stone
tim.stone@sunlife.com
Advertising
Tricia Conboy
tricia.conboy@sunlife.com
Sponsorships
Sally Bray
sally.bray@sunlife.com
Philanthropy
Kaitlin Jaquez
kaitlin.jaquez@sunlife.com
