The Asia Service Centres (ASC) at Sun Life Financial helps the Sun Life Financial operations to improve their service levels and get maximum returns out of the investments made in technology. We do this by improving productivity and reducing unit costs to improve our competitive positioning in the market.
We provide business service support in almost all areas of our Sun Life Financial businesses, including:
- Document services
- Policy administration
- Contract and payment management
- Claim adjudication
- Wealth management
- Retirement services
The following array of information technology services helps our business partners to meet their business goals:
- Application development and maintenance
- Production support
- Testing services.
- Distributed computing
- Network management
Our investment operations capabilities include:
- Mortgages annual reviews
- Public fixed income annual reviews and issuer coverage
- Private fixed income annual review
At the ASC, we provide an environment where the staff can learn, grow and be recognized for their contributions.