Contact us
Shareholders worldwide:
Common shareholders worldwide can access their shareholder accounts online through CIBC Mellon Trust Company’s AnswerLine®. Visit the CIBC Mellon Investor Centre to register.*
* For shareholders in the U.K., the AnswerLine® service is available for share certificate holders only. If you have a share ownership account, Contact Capita Registrars.
Transfer agent contact information:
Shareholders residing in Canada
| Email: inquiries@cibcmellon.com Website: www.cibcmellon.com |
|
| Telephone: | |
| Canada and U.S.: International: |
1 877 224-1760 (English) 1 888 290-0048 (French) 416-348-9412 |
| Monday to Friday - 8:30 a.m. to 6:30 p.m. ET | |
| Mailing Address: Sun Life Financial c/o CIBC Mellon Trust Company P.O. Box 7010 Adelaide Street Postal Station Toronto, Ontario Canada M5C 2W9 |
Courier or Personal Delivery: CIBC Mellon Trust Company 199 Bay Street Commerce Court West Securities Level (Lower Concourse) Toronto, Ontario Canada M5L 1G9 |
Shareholders residing in the U.S. who require name changes and transfers, including estate transfers, contact BNY Mellon Shareowner Services by email at shrrelations@mellon.com.
Telephone: 1 800 648-8393, Monday to Friday - 9 a.m. to 7 p.m. ET
| Mailing Address: BNY Mellon Shareowner Services Transfer Department P.O. Box 3310 South Hackensack, New Jersey U.S.A. 07606 |
Courier or Personal Delivery: BNY Mellon Shareowner Services 480 Washington Blvd. 27th Floor Jersey City, New Jersey U.S.A. 07310 - 1900 |
All other requests, including dividend cheques, tax slips and number of shares held, should be sent to CIBC Mellon.
Shareholders residing in the United Kingdom, Ireland, Channel Islands and Isle of Man, contact Capita Registrars at www.capitaregistrars.com or email ssd@capitaregistrars.com.
| Telephone: | |
|
Within United Kingdom: Outside United Kingdom: |
(0845) 602 1587 +44 20 8639 2064 |
| Monday to Friday – 9 a.m. to 5 p.m. | |
Mailing & Courier address:
Capita Registrars
34 Beckenham Road
Beckenham, Kent,
United Kingdom BR3 4TU
Shareholders residing in Hong Kong, contact Computershare Hong Kong Investor Services Limited. Visit their website at www.computershare.com.hk or email hkinfo@computershare.com.hk.
Telephone: (852) 2862-8555
Monday to Friday – 9 a.m. to 6 p.m.
| Mailing or Courier Address: Computershare Hong Kong Investor Services Limited 17M Floor Hopewell Centre 183 Queen's Road East Wanchai, Hong Kong |
Personal Delivery: Computershare Hong Kong Investor Services Limited Shop #1712-1716, 17th Floor Hopewell Centre 183 Queen's Road East Wanchai, Hong Kong |
Shareholders residing in the Philippines, contact the Hongkong and Shanghai Banking Corporation Limited (HSBC).
| Telephone: |
|
| From Metro Manila: |
PLDT (632) 581-8111 GLOBE (632) 976-8111 |
| From the Provinces: | 1 800 1 888-2422 |
| Monday to Friday - 8:30 a.m. to 5:30 p.m | |
Mailing, Courier or Personal Delivery Address:
The Hongkong and Shanghai Banking Corporation Limited
HSBC Stock Transfer Unit
7th Floor, HSBC Centre
3058 Fifth Avenue West
Bonifacio Global City
Taguig City, 1634
Philippines
Contact information for general inquiries from shareholders and individual investors:
Sun Life Financial
Shareholder Services
150 King Street West
6th Floor
Toronto, Ontario
Canada M5H 1J9
Fax: 416-598-3121
Contact information for inquiries about Sun Life’s products and services:
Canadian customers: 1 877 SUN-LIFE (786-5433)
U.S. customers: 1 800 SUN-LIFE (786-5433)


