Contact us

Common shareholders worldwide:

You can access your shareholder account information online by visiting CST Investor Services.

For shareholders in the U.K., this service is available for share certificate holders only. Contact Capita Registrars if you have a share ownership account.


Transfer agent contact information:

Canada, the U.S. and countries other than those below
United Kingdom, Ireland, Channel Islands and Isle of Man
Hong Kong
Philippines
 

Shareholders residing in Canada, the U.S. and countries other than those below

For online information and resources, including access to account information, visit CST Investor Services. You can also contact CST through their secure inquiry form or by:

Email: inquiries@canstockta.com
Website:
www.canstockta.com
 
Telephone:
Canada and U.S.:

International:
1 877 224-1760

416 682-3865

Monday to Friday - 8 a.m. to 6:30 p.m. ET

Mailing Address:
CST Trust Company
P.O. Box 700, Station B
Montreal, Quebec
Canada H3B 3K3
 Courier or Personal Delivery:
 CST Trust Company
 320 Bay Street, "B" Level
 Toronto, Ontario
 Canada M5H 4A6

 

Shareholders residing in the U.S. who require name changes and transfers, including estate transfers, can contact American Stock Transfer & Trust Company, LLC at:

Mailing address:
Attn: Transfer Department
American Stock Transfer & Trust Company, LLC
6201 15th Ave
Brooklyn, New York
U.S.A. 11219

Note that U.S. shareholders should contact CST Trust Company for all inquiries, including performing name changes and transfers through American Stock Transfer & Trust Company, LLC.

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Shareholders residing in the United Kingdom, Ireland, Channel Islands and Isle of Man

Contact Capita Registrars at www.capitaregistrars.com or email shareholder.services@capitaregistrars.com.

Telephone:

Within United Kingdom:
 

Outside United Kingdom:

(0845) 602 1587

+44 20 8639 2064

Monday to Friday – 9 a.m. to 5 p.m.

Mailing  & courier address:
Capita Registrars
34 Beckenham Road
Beckenham, Kent, 
United Kingdom BR3 4TU

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Shareholders residing in Hong Kong

Contact Computershare Hong Kong Investor Services Limited. Visit their website at www.computershare.com.hk or email hkinfo@computershare.com.hk.


Telephone: (852) 2862-8555
 

Monday to Friday – 9 a.m. to 6 p.m.

Mailing or Courier Address:
Computershare Hong Kong Investor Services Limited       
17M Floor
Hopewell Centre
183 Queen's Road East
Wanchai, Hong Kong
Personal Delivery:
Computershare Hong Kong Investor Services Limited
Shop #1712-1716, 17th Floor
Hopewell Centre
183 Queen's Road East
Wanchai, Hong Kong

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Shareholders residing in the Philippines

Contact the Hongkong and Shanghai Banking Corporation Limited (HSBC).

Telephone:
 
From Metro Manila:

PLDT  (632) 581-8111

GLOBE (632) 976-8111
 

From the Provinces: 1 800 1 888-2422

Monday to Friday - 8:30 a.m. to 5:30 p.m


Mailing, courier or personal delivery address:
The Hongkong and Shanghai Banking Corporation Limited
HSBC Stock Transfer Unit
7th Floor, HSBC Centre
3058 Fifth Avenue West
Bonifacio Global City
Taguig City, 1634
Philippines


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Contact information for general inquiries from shareholders and individual investors:

Sun Life Financial
Shareholder Services
150 King Street West
6th Floor
Toronto, Ontario 
Canada M5H 1J9

Fax:
416-598-3121

Email:  shareholderservices@sunlife.com


Contact information for inquiries about Sun Life’s products and services:

Canadian customers:  1-877-SUN-LIFE (786-5433)

U.S. customers:          1-800-SUN-LIFE (786-5433)

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